Zoom Phone

Zoom Phone

Zoom Communications
fone.me

fone.me

Unified Acquisitions
+
+
Visit Website
Learn More
Update Features
Add To Compare
Add To Compare

About

Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.

About

fone.me is an AI call assistant and answering service for individuals and small businesses. It answers calls and messages when users are unavailable, asks callers what they need, uses information users provide to answer questions, and sends a summary and transcript. People can reach the agent through a shareable web link, WhatsApp, Telegram, or—on Premium—a dedicated phone number; missed calls can also be forwarded to that number. The agent can take messages and booking requests, answer business questions, and place calls or send messages on a user's behalf after asking before agreeing to an arrangement. Messages it sends on WhatsApp can be shown in the recipient's language with English below. Users can monitor and take over conversations through the app or website. Free access is available, while Premium adds a phone number, call minutes, and additional agent links. The service supports personal use and small-business call and message handling.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium-sized businesses, enterprises, IT administrators, remote and hybrid teams, sales departments, customer service teams, office managers, and organizations seeking cloud-based business calling, AI-powered phone assistance, centralized call management, and unified communications

Audience

Small businesses.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Play Video Zoom Phone Screenshot 1 Zoom Phone Screenshot 1 View more images or videos

Screenshots and Videos

No images available

Pricing

$10.50/user/month
Free Version Not Supported
Free Trial Supported

Pricing

$0
Free plan available. Premium starts at $9.99/month and adds a dedicated phone number, call minutes, and additional agent links.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.4 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros from Real Users

Pros

  • 1. It is available on both Android and iOS platform. 2. It does not heat up the phone or use a lot of RAM while running. 3. Furthermore, it has all the important features like screen sharing and recording even in the mobile version. 4. The layout of the user interface is intuitive ad makes the application easy to use. 5. It allows switching between mobile application and desktop application of Zoom easily.
  • - The user interface of the application is simple, and the navigation is smooth. - It is available on all the platforms. - All the important features are present on the bottom navigation bar. - It allows screen sharing without any lags. - It runs smoothly on all the devices without consuming a lot of RAM.
  • 1. The application is available for all the mobile platforms and run smoothly on all the devices. 2. It has pretty, much all the features compared to the desktop version. 3. By running on a mobile device, it makes it extremely portable and accessible to attend meetings anywhere. 4. The user interface of the application is designed in a way that it can be used by anyone with little to no technical background.
  • Integrates seamlessly with zoom video conferencing. Flexible VOIP solution (app on computer or cell). Ported existing numbers. Auto attendant and call queues are great.
  • - Zoom phone is a lightweight version of zoom for phone. - It runs smoothly in all the mobile devices. - It has all the basic features of zoom. _ it is pretty easy to use, along with a beautifully designed user interface. - The quality of audio and video calls does not drop a lot, even on slow internet.
  • It is super easy to use and to take your Zoom meetings on the go, like places you can't comfortably have a computer.
  • Easy to use, controls are easily found. Being able to join a meeting while travelling is convenient.
  • Easy to use and connect. Great to use for professional meeting. Multi platform supported. Good audio and video quality.
  • - Audio and video of meetings in zoom phone is well-balanced and clear. - It is easy to use, and the customer support is very responsive and fast in solving problems. - The user interface of the application is beautiful to use.
  • The price for basic service is comparable to other providers. Not sure that this is a "pros" exactly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Zoom Communications
Founded: 2011
United States
zoom.com

Company Information

Unified Acquisitions
United States
www.fone.me

Alternatives

3CX

3CX

Alternatives

Hola AI

Hola AI

Herpenza Technologies
Intermedia Unite

Intermedia Unite

Intermedia
MrCall

MrCall
Dialpad Connect

Dialpad Connect

Dialpad
Rosie

Rosie
Allo

Allo
Frontel

Frontel
Ooma Office

Ooma Office

Ooma
View All
Ringzel

Ringzel

Shipstack
View All

Categories

AI Phone Answering Agents Supported
AI Receptionists Supported
Business Phone Systems Supported
Business VoIP Supported
Cloud PBX Supported
Online Fax Supported
Telephony Supported
Video Conferencing Supported
Web Conferencing Supported

Categories

AI Phone Answering Agents Supported
Show More Features

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Integrations

Balto Supported
CallMiner Eureka Supported
EpicCare EMR Supported
Expo XT UC Analytics Supported
Five9 Supported
Insight7 Supported
Lumos Supported
Modjo Supported
MyComplianceOffice Supported
Prodoscore Supported
Quin Supported
Salesforce Supported
Smarsh Supported
Tableau Supported
Tray.ai Supported
Truly Supported
Verbatim Supported
VinSolutions Connect CRM Supported
White Sky Supported
Zoom Hub Supported
Show More Integrations
View All 144 Integrations

Integrations

Balto Not Supported
CallMiner Eureka Not Supported
EpicCare EMR Not Supported
Expo XT UC Analytics Not Supported
Five9 Not Supported
Insight7 Not Supported
Lumos Not Supported
Modjo Not Supported
MyComplianceOffice Not Supported
Prodoscore Not Supported
Quin Not Supported
Salesforce Not Supported
Smarsh Not Supported
Tableau Not Supported
Tray.ai Not Supported
Truly Not Supported
Verbatim Not Supported
VinSolutions Connect CRM Not Supported
White Sky Not Supported
Zoom Hub Not Supported
Show More Integrations
View All 2 Integrations
Claim fone.me and update features and information
Claim fone.me and update features and information