Zoom HubZoom Communications
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Zoom PhoneZoom Communications
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About
Zoom Hub is a cloud-based file-sharing and content-management feature in the Zoom Workplace platform. It gives individuals and teams one place to find, organize, create, and share Zoom assets, including meeting recordings and summaries, documents, whiteboards, clips, and data tables. Users can search and filter assets, sort them into folders, browse files linked to meetings, and access items they own or that collaborators have shared. Hub also provides quick actions for sharing, copying, renaming, and deleting files, and it can open asset-creation workflows for Zoom Canvas, Whiteboard, Clips, and other Zoom content. Available from the Zoom web portal and Zoom desktop app, Hub is designed for people who already use Zoom and want a central workspace for their Zoom files and meeting-related materials. Access is included with Zoom accounts, subject to account, vertical, and feature availability.
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About
Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Individuals and teams using Zoom who need a central place to find, organize, and share Zoom files and meeting-related materials. Availability can vary by account and customer vertical.
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Audience
Small and medium-sized businesses, enterprises, IT administrators, remote and hybrid teams, sales departments, customer service teams, office managers, and organizations seeking cloud-based business calling, AI-powered phone assistance, centralized call management, and unified communications
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0
Zoom Hub is included with Zoom Workplace Basic at no charge and is also included with paid Zoom Workplace plans. Hub has no separate price; feature availability may vary by customer vertical, account, and license.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$10.50/user/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationZoom Communications
Founded: 2011
United States
www.zoom.com/en/products/hub/
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Company InformationZoom Communications
Founded: 2011
United States
zoom.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Not Supported
Web Conferencing
Supported
Business VoIP Features
Call Parking
Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Cloud PBX Features
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Supported
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Integrations
Zoom Whiteboard
Supported
ACES
Not Supported
Avoma
Not Supported
CallMiner Eureka
Not Supported
Chorus by ZoomInfo
Not Supported
Freshservice
Not Supported
HireLogic
Not Supported
Jiminny
Not Supported
Lumos
Not Supported
MultiLine
Not Supported
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Integrations
Zoom Whiteboard
Supported
ACES
Supported
Avoma
Supported
CallMiner Eureka
Supported
Chorus by ZoomInfo
Supported
Freshservice
Supported
HireLogic
Supported
Jiminny
Supported
Lumos
Supported
MultiLine
Supported
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