Zoom Hub

Zoom Hub

Zoom Communications
Zoom Phone

Zoom Phone

Zoom Communications
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About

Zoom Hub is a cloud-based file-sharing and content-management feature in the Zoom Workplace platform. It gives individuals and teams one place to find, organize, create, and share Zoom assets, including meeting recordings and summaries, documents, whiteboards, clips, and data tables. Users can search and filter assets, sort them into folders, browse files linked to meetings, and access items they own or that collaborators have shared. Hub also provides quick actions for sharing, copying, renaming, and deleting files, and it can open asset-creation workflows for Zoom Canvas, Whiteboard, Clips, and other Zoom content. Available from the Zoom web portal and Zoom desktop app, Hub is designed for people who already use Zoom and want a central workspace for their Zoom files and meeting-related materials. Access is included with Zoom accounts, subject to account, vertical, and feature availability.

About

Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Individuals and teams using Zoom who need a central place to find, organize, and share Zoom files and meeting-related materials. Availability can vary by account and customer vertical.

Audience

Small and medium-sized businesses, enterprises, IT administrators, remote and hybrid teams, sales departments, customer service teams, office managers, and organizations seeking cloud-based business calling, AI-powered phone assistance, centralized call management, and unified communications

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Zoom Hub is included with Zoom Workplace Basic at no charge and is also included with paid Zoom Workplace plans. Hub has no separate price; feature availability may vary by customer vertical, account, and license.
Free Version Supported
Free Trial Not Supported

Pricing

$10.50/user/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.4 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Pros from Real Users

Pros

  • 1. It is available on both Android and iOS platform. 2. It does not heat up the phone or use a lot of RAM while running. 3. Furthermore, it has all the important features like screen sharing and recording even in the mobile version. 4. The layout of the user interface is intuitive ad makes the application easy to use. 5. It allows switching between mobile application and desktop application of Zoom easily.
  • - The user interface of the application is simple, and the navigation is smooth. - It is available on all the platforms. - All the important features are present on the bottom navigation bar. - It allows screen sharing without any lags. - It runs smoothly on all the devices without consuming a lot of RAM.
  • 1. The application is available for all the mobile platforms and run smoothly on all the devices. 2. It has pretty, much all the features compared to the desktop version. 3. By running on a mobile device, it makes it extremely portable and accessible to attend meetings anywhere. 4. The user interface of the application is designed in a way that it can be used by anyone with little to no technical background.
  • Integrates seamlessly with zoom video conferencing. Flexible VOIP solution (app on computer or cell). Ported existing numbers. Auto attendant and call queues are great.
  • - Zoom phone is a lightweight version of zoom for phone. - It runs smoothly in all the mobile devices. - It has all the basic features of zoom. _ it is pretty easy to use, along with a beautifully designed user interface. - The quality of audio and video calls does not drop a lot, even on slow internet.
  • It is super easy to use and to take your Zoom meetings on the go, like places you can't comfortably have a computer.
  • Easy to use, controls are easily found. Being able to join a meeting while travelling is convenient.
  • Easy to use and connect. Great to use for professional meeting. Multi platform supported. Good audio and video quality.
  • - Audio and video of meetings in zoom phone is well-balanced and clear. - It is easy to use, and the customer support is very responsive and fast in solving problems. - The user interface of the application is beautiful to use.
  • The price for basic service is comparable to other providers. Not sure that this is a "pros" exactly.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/hub/

Company Information

Zoom Communications
Founded: 2011
United States
zoom.com

Alternatives

Zoom Canvas

Zoom Canvas

Zoom Communications

Alternatives

Zoom Workplace

Zoom Workplace

Zoom Communications
Intermedia Unite

Intermedia Unite

Intermedia
Zoom Whiteboard

Zoom Whiteboard

Zoom Communications
Zoom Sheets

Zoom Sheets

Zoom Communications
Zoom Slides

Zoom Slides

Zoom Communications

Categories

File Sharing Supported

Categories

AI Receptionists Supported
Business VoIP Supported
Cloud PBX Supported
Online Fax Supported
Telephony Supported
Video Conferencing Supported
Web Conferencing Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Integrations

Zoom Whiteboard Supported
ACES Not Supported
Avoma Not Supported
CallMiner Eureka Not Supported
Chorus by ZoomInfo Not Supported
Freshservice Not Supported
HireLogic Not Supported
Jiminny Not Supported
Lumos Not Supported
MultiLine Not Supported
MyComplianceOffice Not Supported
Nectar DXP Not Supported
NiCE CXone Mpower Not Supported
PCI Checklist Not Supported
Peoplelogic.ai Not Supported
Phonism Not Supported
The Wylie Business System Not Supported
Theta Lake Not Supported
Xyte Not Supported
Zoom Webinars Not Supported

Integrations

Zoom Whiteboard Supported
ACES Supported
Avoma Supported
CallMiner Eureka Supported
Chorus by ZoomInfo Supported
Freshservice Supported
HireLogic Supported
Jiminny Supported
Lumos Supported
MultiLine Supported
MyComplianceOffice Supported
Nectar DXP Supported
NiCE CXone Mpower Supported
PCI Checklist Supported
Peoplelogic.ai Supported
Phonism Supported
The Wylie Business System Supported
Theta Lake Supported
Xyte Supported
Zoom Webinars Supported
Claim Zoom Hub and update features and information
Claim Zoom Hub and update features and information