Zoho Bookings vs. eTermin Comparison


Zoho Bookings Zoho	eTermin	+	+
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About Zoho Bookings is AI-powered appointment scheduling software that helps individuals and teams across industries book meetings and services. Equipped with powerful automation features and seamless integrations with calendars, CRMs, and payment gateways, the scheduling app offers end-to-end customization of the booking experience. It reduces phone calls, back-and-forth emails, and repetitive tasks by allowing customers to self-schedule from a custom booking page.	About The smart and versatile online appointment planner for your company. Offer your appointments as a video meeting including screen sharing due to the COVID-19 quarantine! Control your flow of visitors and party traffic via online appointment scheduling. Can be scaled from very simple to fully individualized – try now free of charge for 30 days and without any risk! 24/7 online booking via website, email, social media and Google search. Automatic synchronization with your appointment calendars (iCloud, Google, Outlook etc.) Management of services and staff that can be individualized. Simple customer management and highly effective marketing measures.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses and teams that meet with clients or customers	Audience Organizations of all sizes
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $6 per month Basic plan: $6 per user/month billed annually Premium: $9 per user/month billed annually Free Version Supported Free Trial Supported	Pricing $19 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.2 / 5 ease 4.8 / 5 features 4.4 / 5 design 4.6 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Zoho Bookings is an essential way to improve the way in which you plan each of the appointments or consultations with your clients, this form is excellent to be able to eliminate absences and also to be able to have reminders at hand that serve as an alert for each one of scheduled appointments, in addition, you can reduce the way in which you schedule appointments, saving time and money. One of the main things I like about this platform is that you can set up a payment system within the appointment scheduling section, so clients can assign an appointment for a specific date and then make the payment corresponding to that appointment. , the payment system within this platform is excellent, it is able to receive the money and immediately enable it for us, which is impressive since it allows us to obtain all the income obtained thanks to the appointments with the potential clients, this system of payments is quite varied, and allows you to pay with an online wallet and also with a credit or debit card. Another thing that I liked about this platform is that it has a fairly extensive integration with different online meeting platforms, in this way being able to hold the meeting online or the appointment online by integrating this platform with platforms such as Zoom or Skype, to make appointments online. Another thing that I liked about this platform is that an appointment reservation page can be fully modifiable, this is quite positive since we can choose the design that best suits our brand or that we like, an optimal design for our Clients want to be impressed when they access this section to book their appointment. The fantastic thing about this platform is that it is automatically capable of showing each of the available dates or the busy dates within a calendar, write automatically, you will be able to view the dates that are available to book a new appointment, in addition, you will also be able to see the dates on which our care teams will not be able to attend your appointment. Zoho Bookings is an efficient platform to be able to manage any type of appointment with your clients. I really loved the fact that this platform helped me organize all appointments in a simple way, how this platform also allowed me to assign various work roles For each of the users of my company that use this platform, this helps me a lot since more employees within my company will help me a lot when it comes to managing all the appointments and scheduling them for days off. In addition, I also liked that this platform allowed me to add automated reminders that could be sent to each client's contact information, every time a client fills out a form to schedule an appointment with us, the platform could automatically send reminders to Asia from that customer's contact trade, either via email or via text message. I also liked that this platform allowed me to create a quite wide and quite personalized reservation page, in which I was able to create a quite attractive reservation page as an optimized design, I really liked this reservation page because it allowed me to receive all kinds of programming from new appointments with our clients, each client could enter this page and book an appointment with us, the platform is automatically capable of showing all the days free to make a reservation. Zoho Bookings allows you to have extensive smart appointment scheduling, thanks anyway I can have a system that allows you to delete duplicate bookings, allows you to delete all customer no-shows, and also allows you to delete all those emails that were useless and that only used up your work time, thanks to this platform you can have extensive programming and planning of all kinds of appointments. I really liked that this platform allows you to register for free, when I started using this platform, it would be the free version, and this time free it was quite complete, it allowed me to turn on this dating system, it allowed me to adapt it to my website and also allowed to associate the payment methods, without a doubt, this free version is essential for those people who are starting to use this platform. I liked that this platform can be fully synchronized with each of the calendars that we use in our company, it has complete synchronization with the Zoho Calendars system as well as with the Google calendar. This integration is fantastic for everyone Our employees can view each of the appointment schedules they have made on the calendar. I also liked that this platform allows me to plan work and rest hours, since in this way I can establish a deadline for work and rest hours so that our employees and agents do not have any type of meeting or appointment with clients during break time. Zoho Bookings is a great platform to be able to assign an exact date for all kinds of appointments with your clients, the first feature that I like about this platform is that it fully integrates its calendar system, so in our calendar you think all the appointments we have planned with some clients will appear for a specific date of the month, it is magnificent integrations, since all our employees and those in charge of the appointment of our company, will be able to view this calendar and know each of the appointments that we have planned with some client, in addition, I also like that this platform is a reservation page, in this way I avoid that clients have to contact me by email to make a reservation for a specific date, it will be possible to receive all appointment requests of my clients, I have attached this reservation page to my website, in this way each of the visitors s of our website will be able to access this section and Book an appointment with us in a matter of minutes, This Book page is great for us, and allows us to receive all the requests for each of the appointments that clients want. In addition, I have loved that this platform is able to process each of the reservation payments immediately, within this platform I can receive the money that each client has paid to book an appointment with us. In addition, this reservation page has many implemented payment methods, therefore, the client will always have diversification when choosing a payment method that suits him. In addition, I also liked that this platform provides me with an automated Reminder system for our clients, in this way we eliminate the non-attendance of each of the reserved appointments, this Reminder system runs automatically and sends automated reminders to each client through email. Zoho Bookings is an awesome service if it's not helping to organize every single appointment we're going to have within the company, what I liked most about this platform is that it helps me reduce the number of emails back and forth Since all clients can check availability online, this platform has allowed me to create an appointment booking page, where each of the clients can see what day we are available to attend them in an appointment, in this way no longer We have to receive the inquiries for an appointment with us here by email, everything can be done through this reservation page. I also liked that this platform is able to send reminders periodically to clients, I can send reminders to clients by email and text message, in this way I can eliminate all absences, all clients will be able to attend their corresponding appointment without lack. Also, the most important feature that I have loved about this platform is that it allows me to hold meetings online, this platform has integrations with online meeting tools to make appointments easy, so just by having an appointment booked for any client, I can transfer to be a client towards any gesture of online meetings and attend to it through a video transmission. Cons There is no type of negative characteristic in relation to this platform, since it has behaved wonderfully and has contributed to enhance the way in which clients book a new appointment with us, in addition, it has worked as a measure or payment platform for that clients can pay for their appointment and book on the most suitable date for them and for us. Currently, since we started using the platform, we have never presented any type of failure, in addition, the platform has remembered each of the appointment reservation history data, so we have not presented any problem with the appointment reservation with any client . There are really very few negative things to mention about this platform, since the most impactful negative thing within this platform is the fact that starting to use the walnut is quite easy, the process of learning and adapting to each of the resources of creating and managing appointments is quite complex, in addition, you must correctly integrate that platform with the other services that Zoho offers, so that you can get the most out of it and you can have a complete interaction and data transfer between clients and between your system reservation. That is why I recommend that these platforms be implemented by a team that has a lot of knowledge in software management. Another of the negative things that this platform has is that it offers a 14-day free trial version, however, this free version is not optimal at all, since it allows us to receive more than 10 appointment reservations simultaneously, in addition, You will also have limits when assigning various work roles to users who register within this platform. Despite the fact that this platform is capable of receiving all kinds of payments from clients for each of the appointments, these payments have a high commission within the platform, payments are received immediately and are immediately available in our account. however, I consider that the main negative point of this platform is the high commissions it has for each transaction that clients make when booking an appointment with us. Another of the negative things that this platform has is that it currently does not allow viewing the availability status of each of our agents in charge of the appointments, therefore, this sometimes causes an appointment to be assigned to a specific employee without knowing If that employee is active or not, this has turned out to be quite a serious problem for us, since on some occasions I have assigned an appointment for a client, to an employee who is not within office hours at that moment, for which , I have to transfer that appointment to another of our agents who, if available, I consider it very necessary for this platform to implement a system to be able to show the availability of each of the agents in charge of attending the company's appointments. Those are the only two negative things that I don't have about this platform, since the functions of appointment reservations, creation of reservation page and integration with the Calendar system worked great, in addition, the appointment cancellation system has also It worked perfectly, I have no complaints. The main feature that I don't like about this platform is that it currently does not have any type of system to be able to carry out interviews and appointments online, for example, if a client cannot physically appear at the appointment, it would be excellent to be able to run this appointment or this interview online, but it allows this platform doesn't have this feature, the only way to do it is to integrate that platform with an online interview or call system, and I find that integration process quite annoying for We also need to pay for other software to be able to make appointments online and integrate it with Zoho Bookings. That is one of the most negative features of this platform, and it has really impacted my experience, as I really thought I could do online interviews with this platform. The second negative thing about this platform is that it currently allows you to register within it for free, however, the vast majority of the advanced features of this platform, which allow you to create a reservation page and start receiving clients within it, are functions that are integrated into the paid plan of this platform, therefore, the free plan only offers access to functions that are not really useful, I do not recommend using that free plan since it will not help new users at all. Despite the fact that as I previously mentioned, within this platform you can make appointment booking pages, I consider that the designs are a bit outdated, the designs offered for each of the booking pages are quite simple, in addition, it is not You can modify the text font of the reservation page, it is only possible to modify the template, its colors, and the design that the reservation page may have. I think that more options are needed to fully customize the reservation page. The Book page works great, and offers an automated system for booking appointments, however various improvements are badly needed to improve the customization of the booking page page. Although that appointment booking page has the possibility of receiving all kinds of payments online, I consider that the payment methods are quite limited, currently the only way to book an appointment with us is by checking the payment with a card debit or credit, currently the platform does not have another payment method, it would be great if customers could book an appointment and make the payment with Google Pay, Apple Pay, and other online wallets, that would undoubtedly help a lot that customers have a variety of payment methods to book their appointment.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Zoho Founded: 1996 India www.zoho.com/bookings/	Company Information eTermin Founded: 2013 Germany www.etermin.net/en
Alternatives BizMagnet ERP AiN Technologies	Alternatives GoReminders
Ranovu	Acuity Scheduling Squarespace
XYRA Books XYRA AI	Sign In Scheduling Sign In Solutions
YouCanBookMe	TimeTap
TimeTap View All	Apptoto Go-Cort View All
Categories Appointment Reminder Supported Appointment Scheduling Supported Scheduling Supported	Categories Appointment Reminder Supported Appointment Scheduling Supported Employee Scheduling Supported Scheduling Supported
Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Supported Email Reminders Supported Online Booking Supported Payment Reminders Not Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Not Supported Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Supported Group Scheduling Supported Mobile Access Supported Multi-Location Supported Online Booking Supported Online Payments Supported Recurring Appointments Supported Room Booking Management Supported Scheduling Features Alerts/Notifications Supported Appointment Scheduling Supported Automated Scheduling Supported Calendar Management Supported Class Scheduling Supported Employee Scheduling Not Supported Facility Scheduling Supported Group Scheduling Supported Interview Scheduling Supported Meeting Room Booking Supported Multi-Location Supported Online Scheduling Supported Payment Processing Supported Real-time Scheduling Supported Reservations Supported Resource Scheduling Supported Room Booking Management Supported	Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Not Supported Email Reminders Supported Online Booking Supported Payment Reminders Not Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Not Supported Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Supported Group Scheduling Supported Mobile Access Supported Multi-Location Supported Online Booking Supported Online Payments Supported Recurring Appointments Supported Room Booking Management Supported Scheduling Features Alerts/Notifications Supported Appointment Scheduling Supported Automated Scheduling Supported Calendar Management Supported Class Scheduling Supported Employee Scheduling Supported Facility Scheduling Supported Group Scheduling Supported Interview Scheduling Not Supported Meeting Room Booking Supported Multi-Location Supported Online Scheduling Supported Payment Processing Supported Real-time Scheduling Supported Reservations Supported Resource Scheduling Supported Room Booking Management Supported Show More Features Employee Scheduling Features Appointment Management Not Supported Automated Scheduling Supported Calendar Management Not Supported Employee Database Not Supported Group Scheduling Not Supported Messaging Supported Mobile Access Supported Payroll Management Not Supported Reporting/Analytics Supported Resource Management Supported Schedule Distribution Not Supported Scheduling Not Supported Shift Scheduling Not Supported Shift Swapping Not Supported Time Clock Not Supported Time Tracking Not Supported Vacation / Leave Tracking Not Supported
Integrations Google Calendar Supported Microsoft Outlook Supported 11x Supported Authorize.Net Supported Bigin by Zoho CRM Supported Causal Not Supported Easyflow Not Supported ElectroNeek Supported Gmail Supported LinkedIn Supported Microsoft Teams Supported Stackreaction Not Supported Stripe Supported Twilio Supported Zoho CRM Supported Zoho Meeting Supported Zoho SalesIQ Supported Zoho Sites Supported Zoom Webinars Not Supported iCloud Not Supported Show More Integrations View All 18 Integrations	Integrations Google Calendar Supported Microsoft Outlook Supported 11x Not Supported Authorize.Net Not Supported Bigin by Zoho CRM Not Supported Causal Supported Easyflow Supported ElectroNeek Not Supported Gmail Not Supported LinkedIn Not Supported Microsoft Teams Not Supported Stackreaction Supported Stripe Not Supported Twilio Not Supported Zoho CRM Not Supported Zoho Meeting Not Supported Zoho SalesIQ Not Supported Zoho Sites Not Supported Zoom Webinars Supported iCloud Supported Show More Integrations View All 8 Integrations
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