Zoom Virtual Agent

Zoom Virtual Agent

Zoom Communications
+
+

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About

Zammo.ai, powered by Microsoft Azure, is the all-in-one conversational AI solution. Zammo eliminates complexity and enables organizations to rapidly launch powerful generative AI bots across voice, chat, and social channels—with just one click. Seamlessly integrating over 30 Azure services, including Azure OpenAI, Zammo enables organizations to deliver ChatGPT-like experiences using only their data—boosting engagement and user satisfaction. Built-in tools, live agent handoff, and effortless integration with existing systems streamlines setup and minimizes the need for custom development. Hosted securely on the customer’s Azure environment, Zammo ensures data remains private and compliant. Designed with accessibility at its core, Zammo helps organizations create inclusive, multilingual experiences that meet users where they are. Whether serving customers, students, or employees, Zammo makes it easy to get fast, reliable answers—anytime, anywhere.

About

Zoom Virtual Agent is an AI-powered customer service automation platform that enables businesses to provide conversational support through voice and digital messaging channels. The platform uses agentic AI and natural language understanding to answer customer questions, resolve complex requests, and perform tasks across connected business systems. Organizations can deploy AI voice agents, chat agents, and automated receptionists to manage customer inquiries, route calls, and provide self-service assistance. Its AI Studio provides low-code tools for configuring agent behavior, creating workflows, connecting knowledge bases, and integrating external applications. Zoom Virtual Agent also supports multilingual conversations, personalized responses, appointment scheduling, and seamless transfers to human representatives with conversation context.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Secure Conversational AI Solution on Voice and Chat Channels - Accessible, Scalable & Using Only Your Data. Powered by Microsoft Azure OpenAI.

Audience

Customer service departments, contact centers, IT help desks, customer experience managers, support operations teams, sales and service organizations, business owners, and enterprises seeking AI-powered voice agents, conversational chatbots, automated customer self-service, intelligent call routing, and customer support workflow automation

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$5,000 per year
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Zammo.ai
Founded: 2019
United States
zammo.ai/

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/virtual-agent/

Alternatives

BotCore

BotCore

Acuvate Software

Alternatives

CubeBot Pro

CubeBot Pro

Finva Tech Pvt Ltd

Categories

Chatbot Supported
Conversational AI Supported

Categories

Integrations

Alexa Supported
Azure Marketplace Supported
Cal ID Not Supported
Facebook Messenger Supported
Google Assistant Supported
LivePerson Supported
Microsoft Azure Supported
Microsoft Teams Supported
Slack Supported
Zendesk Supported
Zoom Not Supported
Zoom Phone Not Supported
Zoom Workplace Not Supported

Integrations

Alexa Not Supported
Azure Marketplace Not Supported
Cal ID Supported
Facebook Messenger Not Supported
Google Assistant Not Supported
LivePerson Not Supported
Microsoft Azure Not Supported
Microsoft Teams Not Supported
Slack Not Supported
Zendesk Not Supported
Zoom Supported
Zoom Phone Supported
Zoom Workplace Supported
Claim Zammo.ai and update features and information
Claim Zammo.ai and update features and information
Claim Zoom Virtual Agent and update features and information
Claim Zoom Virtual Agent and update features and information