Wisdom WFM

Wisdom WFM

L3 Prime
+
+

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About

Wisdom WFM. The easiest, most reliable way to manage your workforce. It's now easy to have short wait times, happy agents and high productivity. Wisdom WFM is the market leader in Modern AI Based Workforce Management. It was the first to use real data for forecasting and remains the only player with this capability. Wisdom uses an AI-based solution that analyzes the second-by-second detail of every transaction. Capable of forecasting and scheduling phone, chat, email and other off-phone activities. Wisdom WFM is a complete solution that is proven to reduce wait times, reduce customer complaints, and enhance the job satisfaction of your front-line staff. Hundreds of pre-configured reports are available at your fingertips. All reports are customizable. New reports can be created using our report server. Real-time look at the activity each user is currently performing. Integrated directly with the ACD with transaction markers.

About

WisdomAI is an AI-powered analytics platform designed to provide instant, actionable insights from both structured and unstructured data. With its powerful AI assistant, users can ask questions in plain English and receive answers in seconds, enabling faster decision-making across various industries. The platform integrates seamlessly with BI tools, data warehouses, and other platforms to provide a unified view of data, offering proactive insights and recommendations tailored to users’ goals. WisdomAI's enterprise-grade security and flexible integrations ensure that teams can collaborate effortlessly and make data-driven decisions efficiently.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes and enterprises in need of a solution to manage their workforce

Audience

WisdomAI is targeted towards enterprise leaders across various functions, including sales, marketing, customer success, and supply chain management, who seek to leverage AI-driven insights to make faster, data-informed decisions

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2000.00/month/user
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

L3 Prime
Founded: 2002
Canada
wisdomwfm.com

Company Information

WisdomAI
Founded: 2023
United States
www.askwisdom.ai/

Alternatives

Alternatives

Wisdom Share

Wisdom Share

Mentor Resources, Inc.
Compass

Compass

Dagster Labs
SuperMind

SuperMind

Shanghai Yushu Technology

Categories

Categories

AI Data Analytics Supported
AI Tools Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Not Supported
Employee Lifecycle Management Supported
Labor Projection Supported
Performance Appraisal Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Integrations

Amazon Athena Not Supported
Amazon Redshift Not Supported
Apache Druid Not Supported
Apache Ossie Not Supported
Databricks Not Supported
Google Cloud BigQuery Not Supported
MySQL Not Supported
PostgreSQL Not Supported
SQL Server Not Supported
Snowflake Not Supported

Integrations

Amazon Athena Supported
Amazon Redshift Supported
Apache Druid Supported
Apache Ossie Supported
Databricks Supported
Google Cloud BigQuery Supported
MySQL Supported
PostgreSQL Supported
SQL Server Supported
Snowflake Supported
Claim Wisdom WFM and update features and information
Claim Wisdom WFM and update features and information
Claim WisdomAI and update features and information
Claim WisdomAI and update features and information