Webphone

Webphone

IP WEB SERVICES
eTollFree

eTollFree

1.0 out of 5 stars
Webphone eTollFree

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Webphone:

About

Webphone is the lead management platform that transforms communication with your customers and boosts your sales. Offer personalized advice at the right time, provide a comprehensive voice, video and chat solution and expand your service and sales channels by integrating SMS, mail and instant messaging. You connect campaigns, calls and conversions for effective lead tracking. All your leads info, from the origin to the result of the sale with the call center, without the need for integrations. Comprehensive lead management that helps you boost your business. Stand out in Customer Service, improve your strategy and increase your sales. Wephone’s Intelligent tracking will provide you priceless information about your potential customers, from the capture to the closing, helping you optimize your marketing actions in order to boost your sales. Thanks to Webphone’s Analytics Dashboard, you will have a Global View of the outcome of your communication.
eTollFree:

About

Increase agent productivity with eTollFree Predictive Dialer. Offering contact centers a completely customizable business phone system plus webphone, eTollFree helps small businesses fulfill customer service requirements. The solution works as both outbound and inbound call center software and offers a wide range of features, such as autodial campaigns, callbacks, manual dial mode, answering machine detection, real-time report display, and more. You can own your very own 833 toll-free number for the same low monthly rate of $0.99 per month for life, and still have all the great features we provide for all of our other toll-free numbers. Since this is a brand new toll-free code, the possibilities for number combinations are endless. Any combination of digits you can think of, we can search for and reserve for you, if it is available. You’ll then be able to use these cheap toll-free numbers with your predictive dialer system.
Webphone:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
eTollFree:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Webphone:

Audience

Businesses searching for a solution to improve their services and increase sales
eTollFree:

Audience

Small businesses up to full-scale corporate entities that need toll free numbers, VoIP extensions, or predictive dialer services
Webphone:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
eTollFree:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Webphone:

API

Offers API Not Supported
eTollFree:

API

Offers API Not Supported
Webphone:

Screenshots and Videos

eTollFree:

Screenshots and Videos

Webphone:

Pricing

No information available.
Free Version Supported
Free Trial Not Supported
eTollFree:

Pricing

$99.00/month
Unlimited agents and extensions for just $99/month
Free Version Not Supported
Free Trial Supported
Webphone:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
eTollFree:

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 2.0 / 5
eTollFree:

Pros & Cons from Real Users

Pros

  • A 1-800 number for 99c is a good deal. Great way to lure in customers, and the inbound call forwarding (mostly) worked well. Good for small business.

Cons

  • The interface was subpar, and the fax feature broke and was never fixed. Customer service can take several days to respond.
Webphone:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
eTollFree:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Webphone:

Company Information

IP WEB SERVICES
Founded: 2009
Spain
www.webphone.net
eTollFree:

Company Information

eTollFree
Founded: 2010
United States
www.etollfree.net
Webphone:

Alternatives

eTollFree:

Alternatives

Webphone:
eTollFree:
Webphone:
eTollFree:
Webphone:
Omnivoice

Omnivoice

Omnivoice.ai
eTollFree:
Webphone:
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
5.0 out of 5 stars
eTollFree:
FreedomVoice

FreedomVoice

4.0 out of 5 stars
Webphone:

Categories

Sales Enablement Supported
eTollFree:

Categories

Business VoIP Supported
Call Center Supported
Predictive Dialer Supported
Webphone:

Sales Enablement Features

Collaboration Not Supported
Contact Management Supported
Content Management Not Supported
Document Management Not Supported
Goals / Quota Management Not Supported
Lead Management Supported
Meeting Management Not Supported
Performance Management Not Supported
Presentation Management Not Supported
Proposal Management Not Supported
Territory Management Not Supported
Training Management Not Supported
eTollFree:

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported
Webphone:

Integrations

No info available.
eTollFree:

Integrations

No info available.
Webphone:
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Claim Webphone and update features and information
eTollFree:
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Claim eTollFree and update features and information