WebFirst

WebFirst

RTI Software
myBase

myBase

Wjj Software
WebFirst myBase

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WebFirst:

About

WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.
myBase:

About

Mybase is a unique freeform database software that allows entry of unstructured text, webpages, images, documents, emails and even arbitrary files without regard to length or format. All information is compressed with an integrated zip utility and stored in the tree structured outline form. Unlike traditional database systems, Mybase accepts text input like a word processor, and provides better methods for capturing, editing, organizing, retrieving, searching and sharing information. Attached documents and related entries are restructured and listed in a single hierarchical list view located at the right side of the main frame, in order to have a larger view of contents as well as a more flexible relation view. Support of Mermaid for Markdown documents to contain flowcharts and diagrams.
WebFirst:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
myBase:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
WebFirst:

Audience

Companies searching for a solution to facilitate communication
myBase:

Audience

Knowledge management system for companies
WebFirst:

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported
myBase:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
WebFirst:

API

Offers API Not Supported
myBase:

API

Offers API Not Supported
WebFirst:

Screenshots and Videos

myBase:

Screenshots and Videos

WebFirst:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
myBase:

Pricing

$79 one-time payment
Free Version Not Supported
Free Trial Not Supported
WebFirst:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
myBase:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
WebFirst:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
myBase:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
WebFirst:

Company Information

RTI Software
www.rti-software.com/webfirst.html
myBase:

Company Information

Wjj Software
United States
www.wjjsoft.com
WebFirst:

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myBase:

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WebFirst:
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myBase:
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WebFirst:
ePortPass

ePortPass

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myBase:
WebFirst:

Categories

myBase:

Categories

WebFirst:

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported
myBase:

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Not Supported
Self Service Portal Not Supported
WebFirst:

Integrations

No info available.
myBase:

Integrations

No info available.
WebFirst:
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Claim WebFirst and update features and information
myBase:
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