WebFirstRTI Software
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myBaseWjj Software
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Related Products
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WebFirst:
About
WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.
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myBase:
About
Mybase is a unique freeform database software that allows entry of unstructured text, webpages, images, documents, emails and even arbitrary files without regard to length or format. All information is compressed with an integrated zip utility and stored in the tree structured outline form. Unlike traditional database systems, Mybase accepts text input like a word processor, and provides better methods for capturing, editing, organizing, retrieving, searching and sharing information. Attached documents and related entries are restructured and listed in a single hierarchical list view located at the right side of the main frame, in order to have a larger view of contents as well as a more flexible relation view. Support of Mermaid for Markdown documents to contain flowcharts and diagrams.
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WebFirst:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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myBase:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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WebFirst:
Audience
Companies searching for a solution to facilitate communication
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myBase:
Audience
Knowledge management system for companies
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WebFirst:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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myBase:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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WebFirst:
API
Offers API
Not Supported
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myBase:
API
Offers API
Not Supported
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WebFirst:
Screenshots and Videos |
myBase:
Screenshots and Videos |
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WebFirst:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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myBase:
Pricing
$79 one-time payment
Free Version
Not Supported
Free Trial
Not Supported
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WebFirst:
Reviews/
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myBase:
Reviews/
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WebFirst:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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myBase:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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WebFirst:
Company InformationRTI Software
www.rti-software.com/webfirst.html
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myBase:
Company InformationWjj Software
United States
www.wjjsoft.com
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WebFirst:
Alternatives |
myBase:
Alternatives |
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WebFirst:
Categories |
myBase:
Categories |
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WebFirst:
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
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myBase:
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Not Supported
Full Text Search
Not Supported
Knowledge Base Management
Not Supported
Self Service Portal
Not Supported
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WebFirst:
Integrations
No info available.
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myBase:
Integrations
No info available.
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WebFirst:
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myBase:
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