WeChat

WeChat

Tencent
+
+

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About

Whether you want to send messages or share photos and videos, you can chat freely through WeChat. Wherever you go, you can immediately get in touch with the people you care about using WeChat. Search and add friends directly via WeChat ID or mobile number. Start chatting once your friend request has been accepted. On Moments, you can share your life's favorite experiences using photos or videos with your friends, and also see your friends' Moments at any time. Let's share on Moments! Get face-to-face with your friends and family instantly via WeChat. WeChat allows you make free video and voice calls no matter where you are with one friend or a group of friends. If you're unable to express your feelings in words, then send a sticker to make your chats more fun. Designed by talented artists around the globe, WeChat's Sticker Gallery offers users free downloads and sending of countless fun stickers. Come and select your favorite stickers to chat with your friends!

About

The urLive cloud service makes it easy for your customers to make live, high-definition video calls to your team. A single click on an endlessly reusable URL that can be shared anywhere – known as an Infinity Link™ – instantly starts a secure, private call with your designated team. No download, install, account creation, or password required. Unlike teleconferencing services, urLive allows your team to answer multiple, simultaneous inbound video calls from the same link. Calls are automatically routed and queued to your staff or even specific individuals based on a set of rules, such as expertise, skills, and availability. Once a call is answered it can be manually routed and shared through Attended Call Transfer. The service includes an option for customers to schedule calls. urLive is a no-code deployment service. It is configured, managed, and supported through a straightforward web portal. Strengthen engagement with customer-initiated live video calls.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Anyone who wants to chat, social network, or pay through the WeChat app

Audience

Sales and support teams that want to build trust and deepen engagement through customer-initiated live video calls

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

$450 per month
Our pricing is competitive with a business phone line or a VOIP account.

Pricing quotes are based on how many Infinity Links you require and the number of agents per Infinity Link.

Annual plans are discounted at 20%.

Please schedule a short call for a quote . You'll also get to see the service in action!
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.3 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It offers Intuitive design and features for communication. It has multi-platform support, which makes it easy to connect with mobile and desktop. It also offers a file-sharing option.
  • (+) Multi-application, mini-apps, and support to many features is a definite plus. (+) Easy to use and very interactive interface. (+) Integration with various other businesses. (+) Easy to setup.
  • I use WeChat to communicate with classmates in some culture clubs at university. I prefer FB Messenger groups to WeChat groups though, because I find that WeChat makes my older Android phone laggy. It's pretty cool how WeChat had payment options and miniapps long before most western messaging apps though.

Cons

  • It worked great for me. Nothing to share about the con.
  • (-) Not as fast as regular communication applications. (-) Privacy is not up to the mark. (-) Improvements on the collaboration interface.
  • Makes phone laggy, is memory intensive, can make phone hot to the touch after ~10 min of calling someone via WeChat. Supposedly is monitored by the Chinese government.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Tencent
Founded: 1998
China
wechat.com

Company Information

urLive
Founded: 2017
Canada
www.url.live/

Alternatives

Alipay

Alipay

Alibaba Group

Alternatives

DingTalk

DingTalk

Alibaba
Intermedia Unite

Intermedia Unite

Intermedia
EnConnect

EnConnect

Enqura
LINE

LINE

Naver
Zultys ZAC

Zultys ZAC

Zultys

Categories

Digital Wallets Supported
Live Chat Supported
Messaging Supported
Social Media Supported
Social Networking Supported
Team Chat Supported
Team Communication Supported
Telephony Supported

Categories

Team Communication Supported
Telephony Supported
Video Conferencing Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Not Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Not Supported
Video Conferencing Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Supported
Survey Management Not Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Not Supported
Data Security Not Supported
Event Management Not Supported
Group Management Not Supported
Media Library Supported
Privacy Options Supported
Real-time Chat Supported
Social Media Integration Supported
Social Media Tagging Supported
User Profiles Supported

Team Chat Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Not Supported
Video Conferencing Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Not Supported
Presentation Tools Not Supported
Private Chat Not Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Integrations

Adobe Marketo Engage Supported
Ameba Supported
Bika.ai Supported
CM.com Supported
Clare.AI Supported
Foodie Camera Supported
Franz Supported
Knight Supported
Komz Supported
Mailbird Supported
Mindsay Supported
Nominow Supported
Pay. Supported
Rebotify Supported
Tictuk Supported
Trajaan Supported
Zoho CRM Supported
aye4fin Supported
respond.io Supported
toby Supported

Integrations

Adobe Marketo Engage Not Supported
Ameba Not Supported
Bika.ai Not Supported
CM.com Not Supported
Clare.AI Not Supported
Foodie Camera Not Supported
Franz Not Supported
Knight Not Supported
Komz Not Supported
Mailbird Not Supported
Mindsay Not Supported
Nominow Not Supported
Pay. Not Supported
Rebotify Not Supported
Tictuk Not Supported
Trajaan Not Supported
Zoho CRM Not Supported
aye4fin Not Supported
respond.io Not Supported
toby Not Supported
Claim WeChat and update features and information
Claim WeChat and update features and information
Claim urLive and update features and information
Claim urLive and update features and information