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About

WaitQ is a user-friendly cloud-based queue management platform that elevates the waiting experience and helps businesses lose fewer customers to long waits and no-shows. In addition to waitlists, it handles appointments and RSVP guest lists too, so businesses can manage the entire customer flow, whether walk-ins or bookings, from a single platform. Customers check-in or book an appointment on a branded public page, on their own phone or at a kiosk, and see their live status on a virtual waiting room, with no app download or account needed to join. Notifications go out via push, SMS, WhatsApp, or email the moment it's their turn, so customers can step away from a crowded entrance and wait wherever suits them. Floorplans and table management are also available for restaurants. Analytics track wait times, queue patterns, and no-show rates over time, and the platform supports custom branding across every touchpoint, without app downloads or specific hardware to buy or maintain.

About

The easiest and most effective way to manage a waitlist and reservations. Easily add customers to a waitlist on an iPad, Android tablet, or computer. Send text and phone messages to customers’ phones to let them know when it is their turn. Waitlist Me not only replaces pen and paper (or those weird flashing restaurant buzzers) but it creates more transparency around how long it will take for customers to be seated. Customers get a text notification when they are added to a waitlist and can check in to see how many parties are ahead of them and what their estimated wait time is from their phones. Beyond the benefits of waitlist management and improvement in guest experience, restaurants where Waitlist Me had been deployed realized increased seating efficiencies and improved ticket flow through the kitchen. Waitlist Me can be used for ANY business with waiting customers. Learn more about how you can use Waitlist Me to make your business run more smoothly and be more profitable.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants, retail shops, hotels, salons, barbershops, clinics and other busy physical businesses.

Audience

Companies searching for a solution to manage a waitlist

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$27/month
Starter is for single-location businesses looking to optimize their operation. Grow (starting at $49) is for busier businesses that need more capacity. Business ($119) is for larger, multi-location operators.
Free Version Not Supported
Free Trial Supported

Pricing

$19.99 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

WaitQ
Founded: 2026
Portugal
waitq.app/

Company Information

Waitlist Me
United States
www.waitlist.me

Alternatives

Alternatives

TablesReady

TablesReady

Table's Ready, LLC
Waitly

Waitly

Arisota Software

Categories

Queue Management Supported

Categories

Barbershop Supported
Waitlist Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Supported
Communication Tools Supported
Contactless Supported
Customer Surveys Not Supported
Dashboard Supported
For Banks Not Supported
For Government Supported
For Healthcare Supported
For Restaurants Supported
For Retail Supported
SMS Marketing Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Barbershop Features

Appointment Reminders Supported
Appointment Scheduling Supported
Client Profiles Supported
Email Marketing Not Supported
Employee Management Not Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Wait List Management Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Not Supported
Prioritization Not Supported
Public Waitlist Not Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Integrations

Android Supported
Apple iOS Supported
Odoo Supported

Integrations

Android Not Supported
Apple iOS Not Supported
Odoo Not Supported
Claim WaitQ and update features and information
Claim WaitQ and update features and information
Claim Waitlist Me and update features and information
Claim Waitlist Me and update features and information