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About

WWS Customer Management is a solution designed to offer banks the technology they need to support and enhance their branches role when building customer relationships and loyalty. This goal can be achieved by enhancing the in-branch experience, through personalized interactions, whether on a self-service device or with a staff member. Visitors, both customers and prospects, receive constant attention from the moment they enter the branch, bringing clear gains in customer satisfaction and retention. Throughout the banking world, branches face numerous challenges as they constantly need to cut operational costs whilst rendering their relationship with customers ever more effective and efficient. This comes at a time when customers are growing ever more discerning and more eager to have a consistent, seamless omnichannel experience. The WWS Customer Management solution is one of the ways to address these challenges as it helps branches to improve how they greet visitors.

About

interface.ai delivers advanced conversational AI solutions designed specifically for credit unions and community banks. Its Voice AI agents handle up to 60% of calls from day one, providing natural 24/7 support while cutting operational costs. With Chat AI, banks can extend personalized, in-branch-style assistance online and through mobile channels, enhancing accessibility for members. Employee AI empowers frontline staff with instant answers, backend automation, and personalized guidance, boosting productivity and accuracy. Fraud Prevention AI adds another layer of protection with multi-point caller ID forensics and real-time analysis to block fraud attempts without disrupting the customer experience. Trusted by more than 100 institutions, interface.ai drives growth, efficiency, and satisfaction across banking operations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Banks in need of a solution to support and enhance their branches role when building customer relationships

Audience

interface.ai is designed for credit unions and community banks seeking to reduce costs, improve security, and deliver personalized 24/7 member experiences through AI-powered automation

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Auriga
United States
www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/

Company Information

interface.ai
Founded: 2016
United States
interface.ai

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Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Integrations

Fiserv

Integrations

Fiserv
Claim WWS Customer Management and update features and information
Claim WWS Customer Management and update features and information
Claim interface.ai and update features and information
Claim interface.ai and update features and information