Audience

Banks in need of a solution to support and enhance their branches role when building customer relationships

About WWS Customer Management

WWS Customer Management is a solution designed to offer banks the technology they need to support and enhance their branches role when building customer relationships and loyalty. This goal can be achieved by enhancing the in-branch experience, through personalized interactions, whether on a self-service device or with a staff member. Visitors, both customers and prospects, receive constant attention from the moment they enter the branch, bringing clear gains in customer satisfaction and retention. Throughout the banking world, branches face numerous challenges as they constantly need to cut operational costs whilst rendering their relationship with customers ever more effective and efficient. This comes at a time when customers are growing ever more discerning and more eager to have a consistent, seamless omnichannel experience. The WWS Customer Management solution is one of the ways to address these challenges as it helps branches to improve how they greet visitors.

Integrations

No integrations listed.

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Auriga
United States
www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/

Videos and Screen Captures

WWS Customer Management Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Videos
Support
Phone Support
Online

WWS Customer Management Frequently Asked Questions

Q: What kinds of users and organization types does WWS Customer Management work with?
Q: What languages does WWS Customer Management support in their product?
Q: What kind of support options does WWS Customer Management offer?
Q: What type of training does WWS Customer Management provide?

WWS Customer Management Product Features

Customer Service

Live Chat Not Supported
Appointment Management Not Supported
Self Service Portal Not Supported
Queue Management Not Supported
Workflow Management Not Supported
Surveys & Feedback Not Supported
Knowledge Base Not Supported
Alerts / Escalation Not Supported
Performance Metrics Not Supported
Call Center Management Not Supported
Virtual Assistant Not Supported
Social Media Integration Not Supported
Email Management Not Supported