Vocally

Vocally

Mandally Technologies S.R.L.S.
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About

Vocally is an AI voice receptionist for small and mid-sized service businesses. It answers inbound calls 24/7 in Italian, English, and Spanish, takes bookings, answers from your own knowledge base, routes or escalates calls, and follows up by SMS, email, and WhatsApp. A browser voice widget lets website visitors talk to the same assistant. Each business gets its own tenant with prompt tuning, call logs, transcripts, and usage analytics. Vocally is a product of Mandally Technologies S.R.L.S. (Italy).

About

Zo by Zocdoc is an AI-powered phone assistant that instantly answers inbound scheduling calls, bypassing hold times and outdated IVR menus, and books patient appointments directly into existing EHR systems using natural, conversational language. It handles unlimited, concurrent calls 24/7, autonomously resolving up to 70% of scheduling inquiries and escalating only the most complex cases to human staff. Zo is configurable to practices’ specific booking rules, integrates seamlessly with their phone systems and EHR platforms, and intelligently routes patients, such as directing routine requests to nurse practitioners while prioritizing complex needs for physicians. Practices are invoiced per successfully scheduled appointment (no upfront fees, time-based charges, or long-term contracts), making it a low-risk deployment. Early adopters report average call resolution times under 3 minutes and 30 seconds with zero hold time, and patient satisfaction ratings exceed 80%.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small and mid-sized service businesses (e.g. pharmacies, e-commerce/retail, professional services, hospitality).

Audience

Medical practices and healthcare providers seeking a solution to eliminate patient hold times, boost appointment scheduling efficiency, and enhance care access

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Mandally Technologies S.R.L.S.
Italy
vocally.me

Company Information

Zocdoc
Founded: 2007
United States
www.zocdoc.com/about/ai-phone-assistant/

Alternatives

Alternatives

Categories

Categories

Integrations

Google Cloud Platform

Integrations

Google Cloud Platform
Claim Vocally and update features and information
Claim Vocally and update features and information
Claim Zo by Zocdoc and update features and information
Claim Zo by Zocdoc and update features and information