VisibleFeedbackDiscoveryMark
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Related Products
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About
VisibleFeedback is a lightweight feedback and reputation management tool built for brick-and-mortar businesses. It helps businesses intercept unhappy customer experiences before they go public, and encourages satisfied visitors to leave 5-star reviews on Google, Yelp, and more.
Customers scan a QR code displayed in-store or included with orders to leave instant feedback. Business owners receive private alerts for negative experiences and automated nudges for positive ones to turn into public reviews.
Designed for simplicity, VisibleFeedback takes less than 5 minutes to set up and runs silently in the background. Perfect for restaurants, auto shops, retail stores, salons, and more.
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About
Feel the pulse of your brand by capturing continuous feedback at any relevant touchpoint online or offline. Foster a customer-centric culture with actionable insights gained from feedback data. Shape the net reputation of your organization with active feedback management and marketable content. Transactional feedback is generated when you ask a person (i.e. customer, supplier, agent, etc.) for feedback after an interaction with your organization. Typically this will be at one or more touchpoints and can include: purchase order, claim entry, product delivery, check-out, a visit by a service technician, and many more. Each feedback is associated with somebody who really did interact with your organization, making feedback both valuable and authentic. The great benefit of transactional feedback is the ability to capture opinions when they change. Because the perception of your organization rarely changes without a reason, people are much more likely to change their opinion.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
VisibleFeedback is perfect for brick-and-mortar businesses like restaurants, salons, retail stores, and auto shops seeking a simple, effective way to manage customer feedback and improve their online reputation
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Audience
Companies and organizations in need of a cloud-based transactional feedback platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
$25/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDiscoveryMark
Founded: 2025
United States
visiblefeedback.com
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Company InformationeTrusted
Germany
enterprise.etrusted.com
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Categories |
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Integrations
No info available.
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Integrations
No info available.
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