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About

VirtualText is a unified communication platform designed specifically for modern, client-centric small insurance agencies. It centralizes all client text messages (SMS/MMS) and website chats into a single, continuous, chronological thread, accessible to your entire team. By replacing fragmented communication on individual agent phones and disparate chat widgets, VirtualText empowers your agency to deliver immediate, personalized, and professional client service. This streamlines operations, enhances client satisfaction, boosts lead conversion, and ultimately drives growth through superior digital engagement and retention.

About

iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small insurance agencies

Audience

Professionals and business teams requiring a mobile virtual line solution to optimize their business phone operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$8.99 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.7 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

VirtualText
Founded: 2025
United States
virtualtext.com

Company Information

iPlum
Founded: 2016
United States
iplum.com

Alternatives

Alternatives

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Integrations

Salesforce

Integrations

Salesforce
Claim VirtualText and update features and information
Claim VirtualText and update features and information