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About

Virtual Front Desk is a virtual reception, visitor management, and customer service platform for offices, clinics, stores, public spaces, and other locations that need reliable front-desk coverage. It runs on any modern browser with a webcam, including iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. Visitors can sign in, reach the right employee by video or phone, send SMS messages, view documents, scan QR codes, sign forms, scan identification, make card payments, and print badges or documents from one station. Teams answer from anywhere through the web app, mobile app, Microsoft Teams, phone, or other connected channels, allowing one receptionist or centralized team to support several desks and locations. A single dashboard manages sites, stations, users, branding, actions, and activity history. Native Microsoft Teams and Entra ID integrations route reception calls into Teams and import live employee directories.

About

portea is a cloud property and community management platform for residential buildings and gated communities. It connects residents, administrators and lobby or security staff through mobile and web workflows. Residents can register visitors, issue QR invitations or entry codes, receive delivery notices, reserve shared facilities, read community announcements, submit requests and participate in virtual meetings. Front-desk teams can validate arrivals, record parcels and vehicle entries, and review digital activity logs. Administrators manage resident records, access permissions, communications, requests, amenities and assembly workflows through a web console. The platform also supports payment collection and connection to compatible intercom, access-control and gate equipment, helping communities coordinate operations and entry management. Resident and staff functions are available through mobile apps.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Multi-location outpatient clinics that need centralized patient check-in and live remote reception coverage

Audience

portea is built for residential communities: gated complexes, condominiums and apartment buildings run by an owners’ association (HOA). In Colombia these are called “propiedad horizontal”. The main buyers are property administrators, professional property management companies and the communities’ boards of directors. Every day it’s used by residents, doormen, concierges and security staff. It also helps security companies and access control integrators that serve these buildings, as well as real estate developers who want to hand over new projects with digital access from day one. We start in Colombia, and the product fits any Latin American market with gated communities, such as Mexico and Chile.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$22 per month
Free Version Supported
Free Trial Supported

Pricing

COP 2,737,000/year
Colombia: Esencial COP 2,737,000/year for up to 50 apartments; Estándar COP 4,284,000/year for 51–150; Pro COP 5,474,000/year for 151–300; Enterprise COP 2,000/apartment/month above 300. Mexico: US$1,000, US$1,499 and US$1,999/year for the corresponding apartment tiers; Enterprise is US$0.80/apartment/month above 300. Plans are billed annually, include IVA and have no minimum-term commitment. Hardware and installation are quoted separately; implementation has no fee. Optional remote concierge Arturo IA, which includes the platform, starts at COP 4,570,000/month in Colombia. Assemblies are separately priced from COP 850,000 each.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Virtual Front Desk
Founded: 2018
Canada
www.virtualfrontdesk.com

Company Information

portea
Founded: 2026
Colombia
www.portea.com.co

Alternatives

Alternatives

BelleVie

BelleVie

DigiRealty Technologies
Ezy Signin

Ezy Signin

Ezy Sign-in
Axix Visitor Mgmt

Axix Visitor Mgmt

Axix Technologies LLC USA
Gate Key

Gate Key

GateKey

Categories

Kiosk Supported
Visitor Management Supported

Categories

Integrations

WhatsApp Supported
Google Calendar Supported
Microsoft Entra ID Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Slack Supported

Integrations

WhatsApp Supported
Google Calendar Not Supported
Microsoft Entra ID Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
Slack Not Supported
Claim Virtual Front Desk and update features and information
Claim Virtual Front Desk and update features and information
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Claim portea and update features and information