Related Products
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About
Virtual Front Desk is a virtual reception, visitor management, and customer service platform for offices, clinics, stores, public spaces, and other locations that need reliable front-desk coverage. It runs on any modern browser with a webcam, including iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. Visitors can sign in, reach the right employee by video or phone, send SMS messages, view documents, scan QR codes, sign forms, scan identification, make card payments, and print badges or documents from one station. Teams answer from anywhere through the web app, mobile app, Microsoft Teams, phone, or other connected channels, allowing one receptionist or centralized team to support several desks and locations. A single dashboard manages sites, stations, users, branding, actions, and activity history. Native Microsoft Teams and Entra ID integrations route reception calls into Teams and import live employee directories.
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About
portea is a cloud property and community management platform for residential buildings and gated communities. It connects residents, administrators and lobby or security staff through mobile and web workflows. Residents can register visitors, issue QR invitations or entry codes, receive delivery notices, reserve shared facilities, read community announcements, submit requests and participate in virtual meetings. Front-desk teams can validate arrivals, record parcels and vehicle entries, and review digital activity logs. Administrators manage resident records, access permissions, communications, requests, amenities and assembly workflows through a web console. The platform also supports payment collection and connection to compatible intercom, access-control and gate equipment, helping communities coordinate operations and entry management. Resident and staff functions are available through mobile apps.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Multi-location outpatient clinics that need centralized patient check-in and live remote reception coverage
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Audience
portea is built for residential communities: gated complexes, condominiums and apartment buildings run by an owners’ association (HOA). In Colombia these are called “propiedad horizontal”. The main buyers are property administrators, professional property management companies and the communities’ boards of directors. Every day it’s used by residents, doormen, concierges and security staff. It also helps security companies and access control integrators that serve these buildings, as well as real estate developers who want to hand over new projects with digital access from day one. We start in Colombia, and the product fits any Latin American market with gated communities, such as Mexico and Chile.
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$22 per month
Free Version
Supported
Free Trial
Supported
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Pricing
COP 2,737,000/year
Colombia: Esencial COP 2,737,000/year for up to 50 apartments; Estándar COP 4,284,000/year for 51–150; Pro COP 5,474,000/year for 151–300; Enterprise COP 2,000/apartment/month above 300. Mexico: US$1,000, US$1,499 and US$1,999/year for the corresponding apartment tiers; Enterprise is US$0.80/apartment/month above 300. Plans are billed annually, include IVA and have no minimum-term commitment. Hardware and installation are quoted separately; implementation has no fee. Optional remote concierge Arturo IA, which includes the platform, starts at COP 4,570,000/month in Colombia. Assemblies are separately priced from COP 850,000 each.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationVirtual Front Desk
Founded: 2018
Canada
www.virtualfrontdesk.com
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Company Informationportea
Founded: 2026
Colombia
www.portea.com.co
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
WhatsApp
Supported
Google Calendar
Supported
Microsoft Entra ID
Supported
Microsoft Outlook
Supported
Microsoft Teams
Supported
Slack
Supported
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Integrations
WhatsApp
Supported
Google Calendar
Not Supported
Microsoft Entra ID
Not Supported
Microsoft Outlook
Not Supported
Microsoft Teams
Not Supported
Slack
Not Supported
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