ZapiDeskDigiMantra
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Related Products
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About
Virtual Front Desk is a virtual reception, visitor management, and customer service platform for offices, clinics, stores, public spaces, and other locations that need reliable front-desk coverage. It runs on any modern browser with a webcam, including iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. Visitors can sign in, reach the right employee by video or phone, send SMS messages, view documents, scan QR codes, sign forms, scan identification, make card payments, and print badges or documents from one station. Teams answer from anywhere through the web app, mobile app, Microsoft Teams, phone, or other connected channels, allowing one receptionist or centralized team to support several desks and locations. A single dashboard manages sites, stations, users, branding, actions, and activity history. Native Microsoft Teams and Entra ID integrations route reception calls into Teams and import live employee directories.
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About
ZapiDesk is an AI-powered virtual receptionist built specifically for medical practices and clinics. It automates front-desk communication by answering incoming calls, handling patient inquiries, assisting with appointment scheduling, and providing timely responses 24/7. By ensuring calls are answered promptly, ZapiDesk helps practices reduce missed calls, improve patient accessibility, and deliver a more consistent communication experience.
The platform can be customised to match each practice’s requirements, including greetings, AI voice, languages, conversation flows, business hours, holiday schedules, and communication preferences. ZapiDesk also supports appointment-related workflows, call routing, patient information collection, and integrations through APIs. By automating repetitive administrative interactions, ZapiDesk reduces the workload on reception teams, improves operational efficiency, and allows staff to focus more on patients while the AI handles communication.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Multi-location outpatient clinics that need centralized patient check-in and live remote reception coverage
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Audience
Medical clinics and private practices, Hospitals and healthcare centers, Mental wellness and therapy practices, Healthcare administrators
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$22 per month
Free Version
Supported
Free Trial
Supported
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Pricing
$490/year
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationVirtual Front Desk
Founded: 2018
Canada
www.virtualfrontdesk.com
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Company InformationDigiMantra
Founded: 2012
India
digimantra.com
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Alternatives |
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Categories |
Categories |
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Integrations
Google Calendar
Supported
Microsoft Entra ID
Supported
Microsoft Outlook
Supported
Microsoft Teams
Supported
Slack
Supported
WhatsApp
Supported
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Integrations
Google Calendar
Not Supported
Microsoft Entra ID
Not Supported
Microsoft Outlook
Not Supported
Microsoft Teams
Not Supported
Slack
Not Supported
WhatsApp
Not Supported
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