ViewWork

ViewWork

CollectiveView
+
+

Related Products

  • The Asset Guardian EAM (TAG)
    22 Ratings
    Visit Website
  • Maintainly
    73 Ratings
    Visit Website
  • Maintenance Care
    293 Ratings
    Visit Website
  • ArboStar
    565 Ratings
    Visit Website
  • Resco Field Service+
    4 Ratings
    Visit Website
  • eMaint CMMS
    902 Ratings
    Visit Website
  • MaintainX
    2,619 Ratings
    Visit Website
  • Redlist
    64 Ratings
    Visit Website
  • Signalmash
    16 Ratings
    Visit Website
  • Epsilon3
    265 Ratings
    Visit Website

About

Collect service requests, track approvals, manage vendors, dispatch data, and capture performance. Increase uptime and decrease costs associated with equipment and personnel downtime. Regain lost time with a flexible interface and single dashboard for all work order information. Customization is included in your viewWORK subscription - allowing complete customization to suit your exact move requirements, workflow, and business process. We’ll help receive and fulfill incoming requests via company intranet, external websites, email or 24/7 toll-free calls as a part of the viewWORK Operations Resource Center.

About

Increase agent productivity with eTollFree Predictive Dialer. Offering contact centers a completely customizable business phone system plus webphone, eTollFree helps small businesses fulfill customer service requirements. The solution works as both outbound and inbound call center software and offers a wide range of features, such as autodial campaigns, callbacks, manual dial mode, answering machine detection, real-time report display, and more. You can own your very own 833 toll-free number for the same low monthly rate of $0.99 per month for life, and still have all the great features we provide for all of our other toll-free numbers. Since this is a brand new toll-free code, the possibilities for number combinations are endless. Any combination of digits you can think of, we can search for and reserve for you, if it is available. You’ll then be able to use these cheap toll-free numbers with your predictive dialer system.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses looking for a facility maintenance solution to gain control of daily operations

Audience

Small businesses up to full-scale corporate entities that need toll free numbers, VoIP extensions, or predictive dialer services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$99.00/month
Unlimited agents and extensions for just $99/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • A 1-800 number for 99c is a good deal. Great way to lure in customers, and the inbound call forwarding (mostly) worked well. Good for small business.

Cons

  • The interface was subpar, and the fax feature broke and was never fixed. Customer service can take several days to respond.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CollectiveView
Founded: 2000
United States
www.collectiveview.com

Company Information

eTollFree
Founded: 2010
United States
www.etollfree.net

Alternatives

Click Maint CMMS

Click Maint CMMS

Click Maint

Alternatives

The Asset Guardian EAM (TAG)

The Asset Guardian EAM (TAG)

Verosoft Design Inc
TME CMMS

TME CMMS

Mass Group

Categories

Work Order Supported

Categories

Business VoIP Supported
Call Center Supported
Predictive Dialer Supported

Work Order Features

Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Supported
Scheduling Supported
Task Management Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Integrations

No info available.

Integrations

No info available.
Claim ViewWork and update features and information
Claim ViewWork and update features and information
Claim eTollFree and update features and information
Claim eTollFree and update features and information