Vantage PointPipkins
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Related Products
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About
Vantage Learning is the recognized leader in the development and implementation of machine learning to transform classroom interaction, efficiency, and accountability. At the heart of Vantage Learning’s portfolio of solutions is The Adaptive Learning Platform. This technology platform and framework enables our software consultants, developers and project managers to develop and deploy complex web based adaptive e-learning applications and front end systems to support targeted specific custom client requirements; in short a platform designed to allow our engineers to generate software based on an ever evolving specification. The Adaptive Learning Platform and associated custom programming services were conceived by Vantage Learning to revolutionize the creation, deployment and management of custom e-learning software.
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About
Vantage Point is Pipkins’ premier enterprise workforce management (EWM) product, featuring comprehensive scheduling, forecasting, and planning functionality for complete enterprise-wide, front office, back office, multi-site, contact center workforce management (WFM) and performance management. At Pipkins, we understand that details matter with every contact. Vantage Point uniquely handles every contact that comes into organizations, including calls, chat, text message, e-mail, and back office work items. Pipkins utilizes our own state-of-the-art algorithms developed by founder, Dr. James Pipkins. The use of these algorithms makes Vantage Point simply the most accurate forecasting product on the market, enabling companies to solve complex operational issues in today's multi-faceted omni-channel workforce management environments. Vantage Point gives organizations a proven WFM solution with the ability to automate processes and reduce costs.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Educational institutions in need of a learning platform
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Audience
Contact centers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationVantage Learning
United States
www.vantagelearning.com/products/alp/
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Company InformationPipkins
Founded: 1983
United States
www.pipkins.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Employee Scheduling Features
Appointment Management
Not Supported
Automated Scheduling
Supported
Calendar Management
Not Supported
Employee Database
Not Supported
Group Scheduling
Supported
Messaging
Not Supported
Mobile Access
Not Supported
Payroll Management
Not Supported
Reporting/Analytics
Supported
Resource Management
Not Supported
Schedule Distribution
Supported
Scheduling
Supported
Shift Scheduling
Supported
Shift Swapping
Supported
Time Clock
Supported
Time Tracking
Supported
Vacation / Leave Tracking
Supported
Workforce Management Features
Budgeting & Forecasting
Supported
Contractor Management
Not Supported
Employee Lifecycle Management
Supported
Labor Projection
Not Supported
Performance Appraisal
Supported
Recruiting Management
Supported
Scheduling
Supported
Skills Tracking
Supported
Time & Attendance
Supported
Variable Workforce
Supported
Workforce Optimization (WFO) Features
eLearning
Not Supported
Interaction Analytics
Not Supported
Liability Recording
Not Supported
Performance Management
Supported
Quality Management
Not Supported
Real-time Guidance
Supported
Reporting
Supported
Speech Analytics
Not Supported
Surveying
Not Supported
Workforce Management
Supported
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Integrations
8x8 Contact Center
Not Supported
ADP Workforce Now
Not Supported
Amazon API Gateway
Not Supported
Aspect
Not Supported
Avaya Experience Platform
Not Supported
Cisco CX Cloud
Not Supported
Five9
Not Supported
Kaleris
Not Supported
Paylocity
Not Supported
RingCentral RingCX
Not Supported
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Integrations
8x8 Contact Center
Supported
ADP Workforce Now
Supported
Amazon API Gateway
Supported
Aspect
Supported
Avaya Experience Platform
Supported
Cisco CX Cloud
Supported
Five9
Supported
Kaleris
Supported
Paylocity
Supported
RingCentral RingCX
Supported
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