VXTrackerConnections
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Related Products
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About
A call accounting system/voice analytic is a software program that takes outgoing, incoming and internal call records generated by a telephone system, processes them and adds the Destination City and State, Costs, Trunk information, Extension User’s Name and Department. These processed records are used to generate a variety of detail and summary reports on telephone call activity. These reports can be used to analyze numerous elements regarding telephone usage and system efficiency. New computer technology and tools have allowed developers with creative thinking and innovative programming skills to create a whole new level of analytics. The new software works with traditional PBXs, new IP systems and mobile phones. Because the newer systems are browser based, they allow much greater access to managers across the enterprise providing managers with valuable information to manage their departments more effectively.
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About
Turn fragmented business data into actionable insights. The xBlock AI assistant unlocks the hidden value in the data that restaurants and hotels already have today. We integrate technology stacks, internal documents, and transcripts of verbal conversations into one unified, voice-activated system. For general managers, accessing essential financial reports, delegating tasks automatically, and receiving daily summaries is just one voice command away. For employees, a simple voice command can generate instant answers to pressing questions and easy access to self-paced training. In an industry with an ever-changing workforce that needs ongoing training, xBlock eliminates the need to dig through papers and dashboards or play the game of telephone. Instead, we empower employees with real-time access to a single source of truth. All-in-one access to manage hospitality data efficiently. Natural, instant interactions for guests and staff.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a solution to manage outgoing, incoming and internal call records
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Audience
Workforce managers needing a solution to deliver instant answers for their frontline workers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationConnections
Founded: 1986
United States
www.callaccounting.com/call-accounting-voice-analytics/
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Company InformationxBlock AI
United States
xblock.ai/
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Categories |
Categories |
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Call Accounting Features
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
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Integrations
No info available.
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Integrations
No info available.
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