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About

Utilmate is a cloud-based utility billing and customer management platform that helps utility providers automate the entire meter-to-cash process. Designed for electricity, water, gas, hot water, wastewater, and other utility services, Utilmate streamlines meter data management, billing, payments, collections, customer communications, and reporting—all from a single, scalable platform. Trusted by utility providers, embedded networks, body corporates, residents' associations, property managers, and billing agents across Australia, New Zealand, North America, and the United Kingdom, Utilmate reduces manual administration, improves billing accuracy, and delivers a better customer experience. With flexible pricing, seamless integrations, customer self-service, and powerful automation, Utilmate enables organisations to scale efficiently while remaining compliant with evolving industry requirements.

About

WaterTrax is an industry-leading software provider that helps agencies and utilities monitor and manage their water and wastewater system data. Through technology driven-data collection, automated data management and electronic reporting, we equip our clients with the tools to streamline their regulatory compliance practices and improve data integrity. Powered by WaterTrax, our clients take full charge of their data.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Energy Companies, Utility Billing, Property Management, Billing Agents, HOA and Community Associations, Body Corporates

Audience

Agencies and utilities

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.60
Utilmate offers flexible, usage-based pricing with Starter, Pro, and Premium plans designed to support utility providers at every stage of growth. Every plan includes a 60-day free trial, with the flexibility to upgrade as your business expands and only pay for the features and capacity you need.
Free Version Not Supported
Free Trial Supported

Pricing

$1500.00/year/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Utilmate
Founded: 2018
New Zealand
www.utilmate.com

Company Information

WaterTrax
Founded: 2000
Canada
www.watertrax.com

Alternatives

Alternatives

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Banyon Utility Billing

Banyon Data Systems
VertexOne

VertexOne

Vertex
Autodesk Info360 Asset

Autodesk Info360 Asset

Autodesk Water Infrastructure
BlueOceanUtility

BlueOceanUtility

Blue Ocean Systems
Jayhawk Utility Suite

Jayhawk Utility Suite

Jayhawk Software
GybeMaps

GybeMaps

Gybe

Categories

Utility Billing Supported

Categories

Utility Billing Features

Account Management Not Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Not Supported
Water Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Not Supported
Calibration Management Not Supported
Dispatch Management Not Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Integrations

Buildium Supported
Ezidebit Supported
GoCardless Supported
Square Payments Supported
Stripe Supported
Xero Supported
Zendesk Supported

Integrations

Buildium Not Supported
Ezidebit Not Supported
GoCardless Not Supported
Square Payments Not Supported
Stripe Not Supported
Xero Not Supported
Zendesk Not Supported
Claim Utilmate and update features and information
Claim Utilmate and update features and information
Claim WaterTrax and update features and information
Claim WaterTrax and update features and information