UserLook vs. UserX Comparison


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About Watch people talk honestly about your mobile app or website while they use it. Make confident decisions by understanding the WHY behind your metrics to improve conversions, usability, UX and retention. Skip the headaches around user recruiting and testing logistics. Simply enter your mobile app, website or prototype URL to get insights on-demand or auto-delivered monthly. Inspire and align your team simply by sharing a test results link. Learn from real user stories that go beyond the blind-spots & biases of surveys, analytics and improper research.	About UserX is a cutting-edge UX analytics platform that provides growth-oriented insights for mobile app teams. Our comprehensive suite of tools, including session recordings, heatmaps, and conversion funnels, empowers companies to gain a deep understanding of user behavior and make data-driven decisions. Session recordings allow you to gain valuable insights into user behavior by closely monitoring and analyzing their interactions with your app. Heatmaps provide a comprehensive understanding of user interactions on every application screen, enabling you to identify the interface elements that are most appealing to users, as well as those that are being overlooked or ignored. Conversion funnels help you determine the stage in the application funnel where users are dropping off and identify the reasons for churn. Crash replays enable you to identify and reproduce technical errors, allowing for quicker resolution of technical bugs.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Product teams looking for a usability and user testing solution for apps and websites	Audience Companies searching for a solution to find usability issues and bottlenecks
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $299 per month Free Trial Plan: - 100 000 monthly session recordings - 2 user licenses - 2 apps - free for 14 days Starter Plan: - 100 000 monthly session recordings - 5 user licenses - 2 apps - Priority support Premium Plan: - 250 000 monthly session recordings - 10 user licenses - 5 apps - Sampling / Recording rules Enterprise Plan: - Unlimited session recordings - Customer Success Manager - Analytic Consultations - Contact UserX for providing details and custom plans Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information UserLook Founded: 2017 United States userlook.co	Company Information UserX Founded: 2018 United Arab Emirates userx.pro/
Alternatives Userlytics	Alternatives Smartlook
TryMyUI	Fullstory
Userfeel	Mouseflow
UserTesting	Browsee
UXtweak View All	WebMaxy Analyzer WebMaxy View All
Categories AB Testing Supported Usability Testing Supported User Research Supported	Categories Heatmap Supported Mobile App Analytics Supported Mobile App Optimization Supported Session Replay Supported Usability Testing Supported User Research Supported UX Supported
	Show More Features UX Features Animation Not Supported For Mobile Supported For Websites Not Supported Heatmaps Supported Prototyping Not Supported Screen Activity Recording Supported Unmoderated Testing Supported Usability Testing Supported User Journeys Supported User Research Supported
Integrations AppsFlyer Not Supported Crashlytics Not Supported Firebase Not Supported Google Analytics Not Supported	Integrations AppsFlyer Supported Crashlytics Supported Firebase Supported Google Analytics Supported View All 4 Integrations
Claim UserLook and update features and information Claim UserLook and update features and information	Claim UserX and update features and information Claim UserX and update features and information