Zendesk ExploreZendesk
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Related Products
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About
Ubiq is a BI and dashboard reporting tool that allows you to easily analyze data, create web-based reports & online dashboards in minutes. Get insights from data. Track key KPI metrics.
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About
Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience. Building the best customer experience works better when it's driven by data. With Zendesk Explore, you get instant access to the customer analytics that matter—and the deeper understanding of your customers and business that comes with it. Customer support can happen anywhere—on email, chat, phone, or your social channels. It’s good to have a customer analytics tool that can keep up. Explore integrates data from every channel, so you can measure how customers interact with your brand without losing the thread. Explore comes with best practice dashboards and analysis built in, so teams of any size get the metrics that help them track towards success. You can analyze team performance, take stock of operational metrics, or get a better understanding of your customer experience. No matter what it is, Explore has a dashboard to get it done.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Startups, SMBs, Enterprises
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Audience
Companies that want to measure and improve the entire customer experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$18 per month
Free Version
Free Trial
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Pricing
$9 per agent per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationUbiq
Founded: 2012
India
ubiq.co
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Company InformationZendesk
Founded: 2007
United States
www.zendesk.com/explore/
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Alternatives |
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Categories |
Categories |
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Reporting Features
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
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Integrations
Alhena
Campaign Monitor
Koinly
Konnectify
Lyftrondata
Mailchimp
Okta
Simplesat
Slack
Sunshine Conversations
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Integrations
Alhena
Campaign Monitor
Koinly
Konnectify
Lyftrondata
Mailchimp
Okta
Simplesat
Slack
Sunshine Conversations
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