Related Products
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About
We put your users at the center of every step of the design process. We try to get as much feedback as possible to make sure you create useful solutions. Every step of the way, we work together with your product team in a lean and agile manner in order to deliver a validated solution fast. We use our time in the most optimal way, focusing on the goals. We love problem-solving and are not a fan of busy work. We listen to all stakeholders (in 1-on-1 interviews) to understand the problem and challenge the solution. Our user requirements are based on your users’ needs matched with your business goals. You’ll get a prototype that looks and feels like a beta version of the actual solution. We use prototyping tools like Axure RP to get us the focus on the users’ interactions. For creating the visual assets, we use design tools such as Sketch, Adobe XD and Figma. We validate your solution with your potential users and include people with an impairment.
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About
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.
Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner.
Usersnap is right for you if want to:
✔️ Create a user-centered and welcoming feedback culture
✔️ Streamline all product feedback to identify top roadmap contenders
✔️ Save time on communicating technical and design improvements
✔️ Conduct more in-product user research and unleash UX insights
✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a solution to create a great user experience
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Audience
Product Managers, CX Managers, CS Managers, Marketers, UX Researchers, UX Designers, Software Developers, QA Managers, Project Managers, Software Companies, e-Commerce Companies, Web Design Agencies, Digital Agencies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$250 one-time payment
Free Version
Free Trial
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Pricing
$69.00/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationUXprobe
Founded: 2013
Belgium
www.uxpro.be
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Company InformationUsersnap
Founded: 2013
Austria
usersnap.com/
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Alternatives |
Alternatives |
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Categories |
Categories |
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UX Features
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Bug Tracking Features
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Complaint Management Features
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Digital Experience Platforms (DXP) Features
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management
Issue Tracking Features
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Product Management Features
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Quality Management Features
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
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Integrations
Axosoft
Basecamp
Countersoft Gemini
FogBugz
Intercom
Jira
Jira Service Management
Jira Work Management
Planio
Redbooth
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Integrations
Axosoft
Basecamp
Countersoft Gemini
FogBugz
Intercom
Jira
Jira Service Management
Jira Work Management
Planio
Redbooth
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