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About

Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits.

About

Homeowners and Small Business owners are switching to VoIP as high speed internet becomes more affordable. We ensure customers have access to specialists and resources they need to get Voiply up and running quickly, with all the features their users need. Once installed, we keep our business running very very smoothly, supporting our clients and their businesses at all times. In 2012, Voiply was founded with a big agenda. We saw the market change and that companies were going to need to communicate in a faster and more efficient way. We understood then that the “Cloud” was not a phase but in fact was the way of the future. So we developed a cloud based unified communication system that utilizes the latest technologies. We wanted to be not only a part of the change but in the forefront of servicing SMB’s around the globe. Voiply Extra Line app uses your Data or WiFi connection to provide your phone with an additional line.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a cloud phone system to unify their communications under one powerful platform.

Audience

Companies and anyone looking for a hosted VoIP business phone solution to get access to telephony services through the Internet

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$14.95 per user per month
Take advantage of our seasonal promos by visiting our website.
Free Version
Free Trial

Pricing

$7.16 per month
Free Version
Free Trial

Reviews/Ratings

Reviews/Ratings

Overall 1.0 / 5
ease 2.5 / 5
features 3.0 / 5
design 3.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Really can't think of any. Maybe the ordering online. But, all in all, its a fail. I can't think of anything right now that would convince me to place a good rating for voiply.com
  • Nothing to like if you can't get service. If it worked, it would have been a good product. Unfortunately, it only worked some of the time, and not for the past 4 days at all.

Cons

  • Misinformed of the features offered with the residential service, then to find out that I would have to pay extra for features other voip companies offered as standard. The dashboard on their website is full of ads for you to buy additional features. Lots of clicks to get where you want to go.
  • Have had problems for over a week and all I get to talk to is AI. Nothing has been done to fix the problem of not being able to send or receive phone calls. Many hours of wasted time with your 'technicians' -aka- AI without the issue being rectified. Was told to wait, wait, wait, do this do that repetitive times, and no call backs when I was told they would have someone contact me. This has been going on and on. I need a company that cares about customer service and quality. I am copying this message to post on reviews. I am sorely disappointed with Voiply. I really liked the service until I did not.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ULTATEL
United States
www.ultatel.com

Company Information

Voiply
Founded: 2012
United States
www.voiply.com

Alternatives

Alternatives

Categories

Unleash the power of seamless communication with ULTATEL, the award-winning business phone system that propels your business beyond limits. With a fully customizable and scalable unified communications platform, you can effortlessly integrate voice, SMS, chat, video, and over 40 advanced features for unparalleled productivity. Experience true transparency with ULTATEL's no-hidden-fees pricing model, setting a new industry standard. Recognized as a Gartner Category Leader and G2 High Performer, ULTATEL empowers your workforce with cutting-edge technology, enabling them to stay connected with customers anytime, anywhere. Ever need assistance? Our Award-Winning Customer Support team delivers a remarkable 94% first-contact resolution rate, with a human ready to take your call or email 24/7/365. With Ultatel, your business is ensured to remain agile, responsive, and always connected beyond limits.

Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits.

Discover unparalleled efficiency and seamless connectivity with Ultatel's Cloud Contact Center, the epitome of modern business communications. Engineered to empower your organization, our platform ensures peak productivity with a user-friendly interface and state-of-the-art tools, driving exceptional outcomes for your contact and call center teams. With deep integration capabilities, including certified Microsoft Teams integration, Ultatel stands out by unifying your entire communication ecosystem, breaking down silos and fostering unparalleled collaboration. Experience the ultimate scalability and robust real-time collaboration that adapts to the demands of businesses of all sizes, from startups to global enterprises. Elevate your customer interactions and stay ahead of the curve with Ultatel, where every conversation becomes an opportunity to engage, empower, and elevate beyond limits.

Unleash the power of seamless communication with ULTATEL, the award-winning Cloud PBX system that propels your business beyond limits. With a fully customizable and scalable unified communications platform, you can effortlessly integrate voice, SMS, chat, video, and over 40 advanced features for unparalleled productivity. Experience true transparency with ULTATEL's no-hidden-fees pricing model, setting a new industry standard. Recognized as a Gartner Category Leader and G2 High Performer, ULTATEL empowers your workforce with cutting-edge technology, enabling them to stay connected with customers anytime, anywhere. Ever need assistance? Our Award-Winning Customer Support team delivers a remarkable 94% first-contact resolution rate, with a human ready to take your call or email 24/7/365. With Ultatel, your business is ensured to remain agile, responsive, and always connected beyond limits.

Discover unparalleled efficiency and seamless connectivity with Ultatel's Cloud Contact Center, the epitome of modern business communications. Engineered to empower your organization, our platform ensures peak productivity with a user-friendly interface and state-of-the-art tools, driving exceptional outcomes for your contact and call center teams. With deep integration capabilities, including certified Microsoft Teams integration, Ultatel stands out by unifying your entire communication ecosystem, breaking down silos and fostering unparalleled collaboration. Experience the ultimate scalability and robust real-time collaboration that adapts to the demands of businesses of all sizes, from startups to global enterprises. Elevate your customer interactions and stay ahead of the curve with Ultatel, where every conversation becomes an opportunity to engage, empower, and elevate beyond limits.

Unleash the power of seamless communication with ULTATEL, the award-winning business phone system that propels your business beyond limits. With a fully customizable and scalable unified communications platform, you can effortlessly integrate voice, SMS, chat, video, and over 40 advanced features for unparalleled productivity. Experience true transparency with ULTATEL's no-hidden-fees pricing model, setting a new industry standard. Recognized as a Gartner Category Leader and G2 High Performer, ULTATEL empowers your workforce with cutting-edge technology, enabling them to stay connected with customers anytime, anywhere. Ever need assistance? Our Award-Winning Customer Support team delivers a remarkable 94% first-contact resolution rate, with a human ready to take your call or email 24/7/365. With Ultatel, your business is ensured to remain agile, responsive, and always connected beyond limits.

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Salesforce
Zendesk
Zoho CRM

Integrations

Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Salesforce
Zendesk
Zoho CRM
Claim Voiply and update features and information
Claim Voiply and update features and information