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About

Twenty is an open-source customer relationship management (CRM) platform designed to offer a modern alternative to traditional CRMs like Salesforce. Licensed under the GNU General Public License (GPL), it provides users with the freedom to own and customize the software to fit their unique business needs. Key features include contact management, opportunity tracking, task creation, and a timeline view for notes and activities. The platform emphasizes simplicity and user-friendliness, incorporating keyboard shortcuts and search functionalities for efficient navigation. Supported by a thriving community of developers, Twenty encourages collaboration and continuous improvement, ensuring the CRM evolves in line with user requirements.

About

Zarina CRM is a premium, self-hosted Customer Relationship Management platform offering a one-time lifetime license. Designed for businesses seeking to eliminate recurring SaaS fees, it guarantees 100% data sovereignty and privacy by running securely on your own server. Scale your team with unlimited users at zero extra cost. Core features include an intuitive drag-and-drop Kanban board for visual sales pipelines, automated email tracking, smart follow-up sequences, and native PDF invoicing with digital signatures. Zarina CRM integrates seamlessly with platforms like WooCommerce, Shopify, Stripe, and WhatsApp. Available in English, Arabic, and Romanian, it features fluid architectures adaptable for specific industries like Real Estate, Medical Clinics, and Field Services. Zarina CRM is the ultimate alternative to expensive cloud CRMs like HubSpot or Salesforce, giving you absolute control over your operational budget and sensitive client data.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that want an open source CRM as an alternative to Salesforce

Audience

Small to medium businesses (SMBs), Real Estate Agencies, Medical Clinics, B2B Sales Teams, and any company seeking self-hosted, fixed-cost software alternatives.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$9/user/month
Free open source version also available
Free Version
Free Trial

Pricing

2990€ / one-time fee
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Twenty CRM is a game-changer for businesses seeking an open-source CRM solution. Its intuitive interface makes onboarding quick and straightforward, even for non-technical users. The customization options are endless, allowing teams to tailor workflows, data fields, and integrations to match their unique needs. The active open-source community behind Twenty is incredibly supportive, regularly rolling out updates and offering assistance. The platform’s pricing (free!) is unbeatable, making it ideal for startups and small businesses.

Cons

  • While Twenty CRM shines in flexibility, its extensive features can be overwhelming for users who prefer a more straightforward setup. Initial setup might require some technical expertise, especially for customizing advanced workflows or integrating with third-party apps. Additionally, while the community is active, official support could be improved with faster response times for troubleshooting.

Pros & Cons from Real Users

Pros

  • The standout feature of Zarina CRM is its self-hosted (on-premise) architecture combined with a one-time lifetime license. We completely eliminated the frustrating per-user monthly fees that cloud CRMs charge. Beyond the massive cost savings, having the database physically located on our own private servers gives us total control and compliance over our sensitive client data. The Sales Kanban and automated task management modules are highly responsive and handle our daily volume effortlessly.

Cons

  • Because it is an on-premise system rather than a generic cloud SaaS, you are responsible for providing the hosting environment (your own server). The initial deployment and custom mapping of the workflows require direct coordination with their development team, meaning you can't just create an account and start working in 5 minutes.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Twenty
Founded: 2023
United States
twenty.com

Company Information

Zarina CRM
Founded: 2025
Romania
www.zarinacrm.ro/

Alternatives

Alternatives

Twenty20 Construction Cloud

Twenty20 Construction Cloud

Hindsight Technologies
MAI-Voice-2

MAI-Voice-2

Microsoft AI

Categories

CRM

Categories

CRM

Integrations

Chief
Motileo
PostgreSQL
Stripe

Integrations

Chief
Motileo
PostgreSQL
Stripe
Claim Twenty and update features and information
Claim Twenty and update features and information
Claim Zarina CRM and update features and information
Claim Zarina CRM and update features and information