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About

Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. Easily show happy customers your review websites, or collect direct customer feedback from unhappy customers and avoid negative reviews. Connect your favorite CRM software with TrueReview, sit back and let the app automatically send review requests to your customers or create new contacts in your contacts page whenever you complete a job, close a ticket, get paid for a service, or any other trigger that you select in your CRM.

About

Grow your business with Yelp. Add or claim your business, keep your page up to date, respond to reviews, view click and call reports or get ahead of the game with premium upgrades and simple, powerful advertising tools. Manage your page and update info like hours and phone number so people can find you. Add photos to showcase the best of your business. Turn page visitors into customers. Let them get quotes, make appointments, or ask questions right from your business page. Stay on top of feedback and respond to reviews as soon as they come in. Engage with your customers and keep them coming back. See what’s happening on your page in real time. Track clicks, calls, page visits - and learn more about your potential customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Reviewing platform for companies wanting to request reviews for any website, receive direct customer feedback and reduce negative reviews

Audience

Businesses who want to have a local review listing where customers can leave them reviews, or local businesses that want to advertise

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$23 per month
Billed annually
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 2.8 / 5
ease 3.8 / 5
features 3.0 / 5
design 2.5 / 5
support 2.2 / 5

Pros & Cons from Real Users

Pros

  • In theory, Yelp is a great site where people can read and write reviews about different services and companies. In practice, however, once you see how the sausage is made, it's suspect.
  • Yelp does provide some great reviews on lots of different companies that are helpful if you are trying to compare and contrast different things.
  • Yelp is an easy way to access reviews and menus for restaurants and other businesses within my area. The ability to crowd source feedback is invaluable.
  • I like looking up pictures of businesses before I go to get a sense of how clean it is. I like knowing what kind of business I'm going into before I get there.

Cons

  • They removed all of our reviews and will not give us a reason. They simply said "their algorithm does it". Suspiciously, the reviews were removed after they called us and we said we were not interested in advertising at this time.
  • Yelp isn't my first choice to go to, because it isn't the most pretty looking website. Very outdated looking, which makes it so I naturally go to other sites.
  • Yelp's revenue system is very concerning, with them hiding bad reviews for pay. That leaves a lot to be desired both as a consumer and a business.
  • I wish it did more like Apple Maps or Google Maps.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

TrueReview
Founded: 2019
United States
truereview.co

Company Information

Yelp
Founded: 2004
United States
yelp.com

Alternatives

RepuClinic

RepuClinic

Donskee Technology Solutions

Alternatives

Pozative

Pozative

Adit
Better Business Bureau (BBB)

Better Business Bureau (BBB)

Better Business Bureau

Categories

Categories

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Not Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Not Supported
White Label Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

Integrations

Anything Not Supported
AreTheyHappy Not Supported
Auto-Respond Not Supported
Axis LMS Supported
B2B Funnel Not Supported
Google Contacts Supported
Google Sheets Supported
IVIX Not Supported
MINT Not Supported
MS Shift Not Supported
Magical Not Supported
NZ Leads Not Supported
Prodsight Not Supported
Rannko Not Supported
ReviewIgnite Not Supported
Social WiFi Not Supported
Supermetrics Not Supported
Taplink Not Supported
Thryv Not Supported

Integrations

Anything Supported
AreTheyHappy Supported
Auto-Respond Supported
Axis LMS Not Supported
B2B Funnel Supported
Google Contacts Not Supported
Google Sheets Not Supported
IVIX Supported
MINT Supported
MS Shift Supported
Magical Supported
NZ Leads Supported
Prodsight Supported
Rannko Supported
ReviewIgnite Supported
Social WiFi Supported
Supermetrics Supported
Taplink Supported
Thryv Supported
Claim TrueReview and update features and information
Claim TrueReview and update features and information
Claim Yelp and update features and information
Claim Yelp and update features and information