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About

TrueLoyal is an AI-powered loyalty platform built for multi-channel consumer brands that want to increase retention and lifetime value. It helps businesses design, launch, and optimize loyalty programs that connect seamlessly across online, offline, and distributor channels. With features like receipt scanning, gamification, predictive consumer insights, and personalized engagement, it ensures brands can build long-term customer advocacy. TrueLoyal integrates with existing systems through pre-built connectors and an open API, making it easy to connect with eCommerce, POS, and marketing platforms. Brands across industries such as automotive, beauty, food, and retail have reported dramatic increases in customer retention and repeat revenue. Backed by proven case studies, TrueLoyal positions itself as the central hub for customer retention strategies.

About

bLoyal, a cloud-based omnichannel loyalty and rewards program platform enables users to integrate with point of sale (POS) systems and eCommerce solutions. bLoyal is suitable for small to large companies in different industries. bLoyal allows users to create different types of buyer programs, offers, and promotions with options for loyalty points, tiered award programs, and more. bLoyal also features the 360 CRM that connects customers' reward balances and purchases in a single profile.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

TrueLoyal is designed for consumer brands that want to unify customer engagement, increase retention, and drive long-term growth through AI-powered loyalty programs

Audience

Global Markets

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
TrueLoyal offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.
Free Version
Free Trial

Pricing

$39.00/month
Starting price $39.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.5 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The Zinrelo program makes implementation a breeze. It's intuitive and and allows you to get started quickly. Once active the program took off! We grew our membership to substantial numbers in the first month. We are really impressed with the performance.
  • Since using Zinrelo we have increased our AOV, and had more repeat customers without needing to advertise outside of our website.
  • Zinrelo has encouraged our customers to sign up, create their account, and frequent our website.
  • Easy of use. The support we get from Justin is above and beyond what we expected. Setup was easy to complete with help from the Zinrelo team.
  • This is a great platform that helps you create a rewards program based on relevant data and the support is extremely helpful.

Cons

  • Not much to complain about. It performs as promised.
  • Some options aren't immediately apparent within the interface.
  • Nothing as such and we are very pleased with the overall experience we had so far.
  • I don't have any at this time. Everything is running smoothly.
  • I don't think I have one right now as I am satisfied.

Pros & Cons from Real Users

Pros

  • Tons of reporting and information stored. There are absolutely NO other Pros to using this defunct system.
  • I think these are nice guys, not malicious scammers, but as far as positive aspects about their system--as soon as I think of one, I will let you know.

Cons

  • Customer service takes forever. Reports are difficult to figure out. They changed my subscription rate several times. They often place blame on my POS company for their applications failures. They told me it would be a seamless integration and that they would be able to set up my frequent buyer accounts but they did many of them wrong.
  • --does not integrate with Counterpoint very well --slow/no service response --clunky and redundant integration site --slow hosting due to narrow bandwidth --as "buggy" as I have ever seen

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TrueLoyal
Founded: 2010
United States
trueloyal.com

Company Information

bLoyal
Founded: 2008
United States
www.bloyal.com

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Alternatives

Loyax

Loyax

Sirma

Categories

Zinrelo offers a robust, data-driven customer loyalty platform designed to boost customer retention and lifetime value through advanced loyalty programs. By leveraging machine learning and deep analytics, Zinrelo enables businesses to create personalized, omnichannel loyalty experiences that drive customer engagement. The platform supports various reward strategies, including transactional, social, behavioral, and advocacy-based incentives, helping businesses foster emotional connections with their customers. Zinrelo also provides seamless integration with e-commerce platforms, CRM systems, and marketing automation tools, making it easy for businesses to manage and optimize their loyalty programs. With a focus on increasing repeat purchases and enhancing customer satisfaction, Zinrelo empowers businesses to build long-lasting relationships and drive sustainable growth.

Zinrelo's Loyalty Management platform is a comprehensive solution designed to maximize customer engagement and retention. It offers a wide range of customizable loyalty programs, including points, rewards, and tiered structures, all aimed at driving repeat purchases and brand advocacy. The platform leverages AI-driven insights and advanced analytics to personalize experiences, enabling businesses to craft targeted promotions and incentives. Zinrelo integrates seamlessly with various e-commerce platforms, CRMs, and marketing tools, ensuring a smooth user experience. Additionally, it supports omnichannel engagement, allowing brands to reward customer interactions across multiple touchpoints, both online and offline. This all-in-one solution is ideal for businesses looking to foster long-term customer relationships, enhance lifetime value, and boost overall revenue. With robust reporting and ROI tracking, Zinrelo empowers companies to continuously optimize their loyalty strategies for max

Zinrelo's Marketing Analytics platform provides businesses with deep insights into customer behavior, enabling data-driven decisions for optimized marketing strategies. It captures and analyzes data across multiple channels, offering a comprehensive view of customer engagement, retention, and lifetime value. With advanced segmentation, Zinrelo allows targeted campaigns tailored to specific audience groups, driving higher ROI. The platform's predictive analytics capabilities forecast customer actions, enhancing the effectiveness of marketing efforts. Zinrelo's intuitive dashboards present key metrics in real-time, empowering businesses to track performance, adjust strategies, and maximize marketing impact efficiently. Through these analytics, companies can understand what drives customer loyalty and optimize their marketing mix to increase both customer satisfaction and profitability. Zinrelo ensures businesses stay competitive by providing the tools to continuously refine their marke

Zinrelo's referral feature is a robust tool designed to amplify customer acquisition through word-of-mouth marketing. This feature empowers businesses to create and manage referral programs that incentivize customers to refer new clients, enhancing brand visibility and growth. Users can easily set up referral campaigns with customizable rewards, encouraging participation from customers and their social networks. Zinrelo provides seamless integration with e-commerce platforms and tracks the entire referral journey—from referral initiation to conversion—offering detailed analytics for optimizing campaign performance. The feature supports multi-tier reward structures, enabling businesses to reward both the referrer and the referee. Additionally, Zinrelo's referral feature is equipped with fraud detection mechanisms, ensuring the integrity of the program. The user-friendly interface allows for easy management and adjustment of campaigns, making it an ideal solution for businesses aiming to

Zinrelo offers a robust rewards and incentives platform designed to maximize customer engagement, retention, and lifetime value. The platform supports a variety of reward strategies, including transactional rewards, engagement rewards, referral programs, and tier-based incentives, allowing businesses to craft a customized loyalty program tailored to their unique needs. Zinrelo enables businesses to reward customers for a wide range of activities, from purchases and social sharing to reviews and referrals, creating a holistic and engaging experience. The platform's analytics and segmentation tools allow for precise targeting and personalization, enhancing the effectiveness of rewards campaigns. Zinrelo also integrates seamlessly with major e-commerce platforms and provides multi-channel support, ensuring a consistent experience across web, mobile, and in-store. The system’s scalability makes it suitable for businesses of all sizes, driving sustained growth through customer loyalty and a

Categories

Loyalty Management Features

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Marketing Analytics Features

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Referral Features

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Loyalty Management Features

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Integrations

Magento
Shopify
WooCommerce
WordPress
Aloha Cloud by NCR Voyix
Bazaarvoice
Bronto Marketing Platform
Klaviyo
LS Retail
Listrak
NCR Voyix
NetSuite
NetSuite CRM
PowerReviews
PrestaShop
Retail Management Hero (RMH)
Salesforce Agentforce Commerce
SimpleTexting
Zendesk

Integrations

Magento
Shopify
WooCommerce
WordPress
Aloha Cloud by NCR Voyix
Bazaarvoice
Bronto Marketing Platform
Klaviyo
LS Retail
Listrak
NCR Voyix
NetSuite
NetSuite CRM
PowerReviews
PrestaShop
Retail Management Hero (RMH)
Salesforce Agentforce Commerce
SimpleTexting
Zendesk
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