Video Call Center

Video Call Center

Compunetix
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About

TrueConf Server is a secure, self-hosted platform for corporate communication and collaboration. Deployed on your company’s infrastructure, it ensures full control over data, supports up to 1,500 participants, and provides Ultra HD video quality with Scalable Video Coding (SVC) for efficient performance across networks and devices. The solution combines video conferencing, messaging, screen sharing, file exchange, and collaboration tools in one ecosystem. It integrates seamlessly with Microsoft Active Directory, SIP/H.323 equipment, and third-party services like Google Drive or Dropbox, while offering compatibility with Windows, macOS, Linux, iOS, Android, and WebRTC browsers. Designed for businesses, government, healthcare, and education, TrueConf Server is built to meet strict security and compliance standards, including AES-256 encryption and GDPR/HIPAA support.

About

Compunetix's Video Call Center (VCC) is a web-based solution built with dynamic WebRTC technologies, enabling one-click video connections without any downloads. Users can connect video calls from any device, with support for PSTN audio to WebRTC integration. VCC offers call center functionalities such as intelligent call routing, multiple queues, call transfer, and call escalation. Security is a priority, with support for encrypted video connections and HIPAA compliance for telehealth applications. The platform is available for cloud-based or dedicated deployment. VCC's easy-to-use video interfaces streamline communication and simplify the experience for all users. Additional features include real-time video call transfer, automated queuing, real-time dashboards, reporting, multi-party call capabilities, multi-tenant support, call monitoring, and advanced collaboration functionalities like application sharing, file transfer, and chat.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams and companies requiring a reliable solution for corporate communications.

Audience

Teams and businesses interested in a solution to communicate with clients through voice, data, or video

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$45.00/year (1 PRO user)
TrueConf licenses the number of PRO users, number of concurrent connections through the gateway over third-party protocols, and number of guest connections. License periods can be 1 year and lifetime. The number of accounts on TrueConf Server is unlimited. All TrueConf client applications are available free of charge and don't require CALs or separate licenses. If you are an educational institution, choose the Academic license where the price will depend on the number of virtual classes.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TrueConf
Founded: 2003
trueconf.com

Company Information

Compunetix
Founded: 1968
United States
www.compunetix.com/unified-collaboration/video-conferencing/video-call-center/

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MegaMeeting

MegaMeeting

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Aiko Meet

Aiko Meet

Aiko AI

Categories

Categories

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Meeting Features

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Webinar Features

Alerts/Notifications
Customizable Branding
Event Management
Live Chat
Multi-Presenter
On-Demand Webinars
Polls / Voting
Q & A
Reporting/Analytics
Screen Sharing
Social Media Promotion

Integrations

BlueJeans
Cisco Webex
Microsoft Outlook
Moodle
WebRTC
Zoom

Integrations

BlueJeans
Cisco Webex
Microsoft Outlook
Moodle
WebRTC
Zoom
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