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About

TrueCommerce is the only electronic data interchange (EDI) provider that offers a true one-stop shopping solution for EDI compliance. Affordable, robust, and easy-to-use, TrueCommerce EDI Solution streamlines order processing, reduces manual data-entry errors, and increases employee productivity. The company's core software product, TrueCommerce EDI Transaction Manager, supports any trading partner using ANSI ASC X12 EDI standards and converts business documents (e.g. purchase orders and invoices) into an EDI-compliant format.

About

Zoey gives distributors and manufacturers a B2B ecommerce website, self-service buyer portal, order management system, and native mobile sales app in one platform. Zoey becomes the central operating layer between your sales team, buyers, and back-office systems. Built on B2B-specific commerce logic: customer-level pricing, multi-account management, purchase approvals, net terms, and rep ordering on behalf of buyers. No-code storefront, no developers required. Inside sales teams manage quotes and approvals from a web dashboard. Field reps, delivery drivers, and trade show teams capture orders from a mobile app that works offline. Supports barcode scanning and AI ingestion converting PDFs and photos into order drafts. Built-in CRM, order management, quoting, and invoicing, no third-party add-ons. Native integrations: NetSuite, QuickBooks Online, ShipStation. Data mapper connects to any ERP without custom development. Cut manual order entry, scale without hiring.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

TrueCommerce helps organizations of all sizes to cost-efficiently establish, maintain, and grow their customer relationships by optimizing their supply chain processes.

Audience

Wholesale distributors and manufacturers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Pricing can be shared as part of a quote.
Free Version Not Supported
Free Trial Not Supported

Pricing

$600/month
Zoey offers quarterly and annual plans. Pricing scales based on features, integrations, and account requirements. A one-time implementation fee covers instructor-led onboarding.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 4.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The ease of using their system, form the up front training to questions/help on line. As a smaller publisher, I like the fact that they notify me when orders have been placed.
  • The interface is very easy to use. Even the "technology challenged" will not have an issue using it.
  • I love the fact that I can invoice my clients directly through Foundry, and payment is received within a couple of days. I do not have to deal with paperwork or the postal system. Anytime I have a question it is promptly answered and I am made to feel that I am their most important client at that time. Problems are fixed promptly and accurately the first time. The staff is always friendly and professional.
  • TrueCommerce is easy to use, easy to learn and the support is great. You can submit a question online or call for immediate assistance. I have been using this platform for years. The more experience I have, the more I get to know it; plus the agents let you know what they are doing so a lot of the time you can fix things on your end with updates to accounting platforms and integration etc.
  • Very user friendly. I am not great with computers but even I can manage this. Everything is at your fingertips. You don't have to go searching for everything.

Cons

  • None at this time. Sometimes when asking questions I have to dive in deep to find my answers.
  • We don't have any. Everything always works as it should.
  • I don't have anything negative to say, I like all aspects of the company.
  • I still would like to see the ship date in an inbox column. Would be way easier instead of printing every PO.
  • Nothing comes to mind as being a problem. I like all the stuff.

Pros & Cons from Real Users

Pros

  • The Zoey platform has been extremely customizable to exactly what we needed. Our Zoey contacts listened and delivered what we needed. Affordable.
  • Service is outstanding and the interface looks just like our website! It's functional but not too cumbersome.
  • We used Zoey in a nonprofit providing Personal Protective Equipment (PPE) to first responders in response to the COVID-19 pandemic. We love how customizable Zoey is in terms of checkout flow and order management. Most of the customizations we required could be done with no code, and we were able to do other customizations with minimal code.

Cons

  • The integration process took a lot longer than I would have liked but we got it in the end and it's amazing.
  • Nothing stands out. We're happy with everything so far.
  • We wish the developer documentation available (as it existed when we implemented Zoey) had more examples in Python. The provided examples were for PHP. We also wish the APIs were a bit more consistent: we ended up having to make calls to both the XML-RPC API and the REST API. While the backend is well organized, we wish it had a search function for the individual items and options in the backend.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

TrueCommerce
Founded: 1995
United States
www.truecommerce.com

Company Information

Zoey
Founded: 2014
United States
www.zoey.com/

Alternatives

Elevate EDI

Elevate EDI

EDI Support LLC

Alternatives

Kentro

Kentro

Kentro.io

Categories

B2B eCommerce Supported
B2B Gateways Supported
Distribution Supported
Dropshipping Supported
EDI Supported
Order Entry Supported
Order Fulfillment Supported
Order Management Supported
PIM Supported
Purchase Order Supported

Categories

B2B eCommerce Supported
Headless eCommerce Supported
Order Fulfillment Supported
Order Management Supported
Quoting Supported

Order Fulfillment Features

Choose Shipping Service Not Supported
eCommerce Integration Not Supported
Global Shipping Not Supported
Inventory Management Supported
Multi-Channel Support Not Supported
Order Management Not Supported
Production Logistics Not Supported
Recycling Not Supported
Returns Management Not Supported
Supply Chain Management Supported

Dropshipping Features

Analytics / Reporting Supported
Customer Service Management Not Supported
eCommerce Integration Not Supported
Order Management Supported
Price Optimization Not Supported
Product Information Management (PIM) Not Supported
Shipment Tracking Supported
Sourcing Management Supported
Supplier Management Supported

EDI Features

Archiving & Retention Supported
AS2 Applications Supported
AS2 Specification Compliance Supported
Certificate Management Supported
Configuration Data Searching Supported
Data Format Translator Supported
Flexible Licensing Supported
Full Logging Supported
Labeling Supported

PIM Features

Content Syndication Supported
Data Modeling Supported
Data Quality Control Supported
Digital Asset Management Supported
Documentation Management Supported
Master Record Management Supported
Version Control Supported

Supply Chain Management Features

Demand Planning Supported
Electronic Data Interchange Supported
Import / Export Management Not Supported
Inventory Management Not Supported
Order Fulfillment Not Supported
Order Management Not Supported
Sales & Operations Planning Not Supported
Shipping Management Not Supported
Supplier Management Not Supported
Transportation Management Not Supported
Warehouse Management Not Supported

Vendor Managed Inventory (VMI) Features

Audit Trail Not Supported
Bin-Level Management Not Supported
Compliance Management Supported
Demand Forecasting Supported
EDI Supported
Lot & Shelf Life Management Not Supported
Performance Metrics Supported
Self-Service Portal Not Supported
Serial Number Control / Management Not Supported
Sourcing Management Supported
Transaction History Supported
Vendor Master Data Management Supported

Order Fulfillment Features

Choose Shipping Service Supported
eCommerce Integration Supported
Global Shipping Not Supported
Inventory Management Not Supported
Multi-Channel Support Supported
Order Management Supported
Production Logistics Not Supported
Recycling Not Supported
Returns Management Not Supported
Supply Chain Management Not Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Not Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Not Supported
Shipping Management Supported
Special Order Management Not Supported

Quoting Features

Automated Quoting Not Supported
Catalog Management Supported
Client Portal Supported
Contact Management Supported
Customer Accounts Supported
Customizable Branding Supported
Discount Management Supported
Forms Creation Supported
Pricing Management Supported
Product Configurator Supported
Proposal Management Not Supported

Integrations

Fishbowl Supported
Microsoft Dynamics 365 Supported
NetSuite Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Shopify Supported
Xero Supported
Descartes Sellercloud Not Supported
Epicor FP&A Supported
FreightPOP Supported
JD Edwards EnterpriseOne Supported
Katana Not Supported
Order Time Supported
SAGE Supported
SAP Advanced Track and Trace for Pharmaceuticals Supported
SAP HANA Cloud Supported
ShipStation Not Supported
ShipperHQ Not Supported
WooCommerce Supported
Zoho Inventory Not Supported

Integrations

Fishbowl Supported
Microsoft Dynamics 365 Supported
NetSuite Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Shopify Supported
Xero Supported
Descartes Sellercloud Supported
Epicor FP&A Not Supported
FreightPOP Not Supported
JD Edwards EnterpriseOne Not Supported
Katana Supported
Order Time Not Supported
SAGE Not Supported
SAP Advanced Track and Trace for Pharmaceuticals Not Supported
SAP HANA Cloud Not Supported
ShipStation Supported
ShipperHQ Supported
WooCommerce Not Supported
Zoho Inventory Supported
Claim TrueCommerce and update features and information
Claim TrueCommerce and update features and information
Claim Zoey and update features and information
Claim Zoey and update features and information