Trillian

Trillian

Cerulean Studios
AWS Wickr

AWS Wickr

Amazon
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About

Trillian is modern and secure instant messaging for business. Supercharge employee communication with Trillian's decentralized and federated instant messaging platform. Send private and group messages, keep tabs on what co-workers are doing, share files, and much more.

About

AWS Wickr is a secure, end-to-end encrypted messaging platform designed for enterprises and government agencies to facilitate confidential communication. It supports text, voice, video, file sharing, and screen sharing with robust data protection and compliance capabilities. AWS Wickr ensures messages are encrypted at rest and in transit, with content expiration and ephemeral messaging features to reduce data retention risks. The platform allows for seamless collaboration while maintaining strict security, privacy, and regulatory standards. It is widely used in industries requiring high levels of confidentiality, such as defense, healthcare, and financial services.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations looking for a low-cost, effective, internal employee chat solution

Audience

Teams interested in a secure team collaboration space

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2 per user per month
$2 per user per month, or $1800 per year for up to 25 users, $2400 per year for up to 50 users, $3600 per year for up to 100 users, $4800 per year for up to 200 users, $8,000 per year for up to 500 users, $16,000 per year for up to 2000 users. Larger plans also available.
Free Version Supported
Free Trial Supported

Pricing

$5/user/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • -supports multiple networks -small install file -runs reliably in the background -customizable interface (themes) -integration of SMS -allows for self-hosting

Cons

  • -does not connect easily to popular social media networks -turned from consumer to business focus

Pros & Cons from Real Users

Pros

  • Super secured app with end-to-end encryption, that even Wickr can't see my data. Because of the security, illegal folks started to abuse it. Now Amazon has put curb on the abuse and promoting as an enterprise grade product with AWS Support.
  • Wickr is an excellent way to get end to end encryption for communicating safely with business associates without worry of your conversations getting intercepted.
  • It's the best internal (inbound) communication tool for SMBs to collaboratively work and communicate using the unified software. The feature I'm using the most is its file transfer and video call. It helped me to stay connected while working remotely.
  • Wickr makes team communication more professional than other tools we tried. It helped every employee to stay on the same page for team collaboration. The file transfer, screen share and instant messaging works great.
  • Wickr application offers multi-platform support. It allows us to communicate and share files with project teams. The video calling quality is clean and works great on bad connections. Instant messaging and voice calling option.

Cons

  • Few integrations - I guess it will grow, now Amazon owns it.
  • Linking with associates can be cumbersome and retrieving past conversations is purposely impossible.
  • Quality of video conferencing is slightly on the lower side
  • Nothing so far we enjoyed Wickr software features.
  • It worked great for me. Nothing to share about cons.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Cerulean Studios
Founded: 1998
United States
trillian.im

Company Information

Amazon
Founded: 1994
United States
wickr.com

Alternatives

Alternatives

BlueNote Communicator

BlueNote Communicator

BlueNote Software
Microsoft Teams

Microsoft Teams

Microsoft
Slack

Slack

Salesforce

Categories

Categories

Internal Communications Features

App Integration Not Supported
Blogs Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Supported
Video Chat Not Supported
Voice Chat Not Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Supported
Voice Chat Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Not Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Collaboration Features

Brainstorming Supported
Calendar Management Not Supported
Chat / Messaging Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Not Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Screen Sharing Features

Annotations / Drawing Tools Not Supported
Desktop / Browser Sharing Supported
Mobile Screen Sharing Supported
Presenter Control Management Not Supported
Remote Control Not Supported
Screen Capture Not Supported
Screen Mirroring Not Supported
Screen Recording Not Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Not Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Not Supported
Video Conferencing Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Integrations

Facebook Supported
Google Calendar Not Supported
Rambox Not Supported
Zendesk Not Supported

Integrations

Facebook Not Supported
Google Calendar Supported
Rambox Supported
Zendesk Supported
Claim Trillian and update features and information
Claim Trillian and update features and information
Claim AWS Wickr and update features and information
Claim AWS Wickr and update features and information