Tracey vs. eHub Comparison


Tracey Sendcloud	eHub	+	+
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About Tracey by Sendcloud is a cloud-based shipping intelligence platform that helps ecommerce brands, 3PLs, and retailers take control of delivery performance by turning scattered carrier tracking data into structured, actionable insights so you can benchmark carriers, optimize costs, and improve the customer experience. It unifies parcel and status data from 40+ worldwide carriers to give real-time visibility into shipments, predict delays with high accuracy, and recommend the best transport options based on cost, reliability, transit times, and SLAs, instead of relying on intuition. It enables teams to compare and evaluate carrier performance over time, benchmark against industry data, and negotiate better carrier agreements, while automating proactive customer notifications and reducing “where is my order” service inquiries with ETA predictions and delivery issue alerts.	About eHub is a cloud-based fulfillment and shipping orchestration platform that streamlines and unifies the entire logistics stack for ecommerce merchants and third-party logistics providers. At its core, eHub centralizes integrations with e-commerce storefronts, shopping carts, marketplaces, carriers, warehouse management systems, transportation management systems, and order-management systems, so businesses no longer juggle disparate tools. It offers a web-native interface that enables users to print shipping labels, automatically pull orders, rate-shop across multiple carriers, handle international shipping, and manage multi-account shipping workflows with bulk label generation. eHub also offers modules for analytics, finance/billing, and partner/3PL matching; users can monitor transit times, exceptions, carrier performance, shipping volume trends, and cost-per-shipment; track cash, credit, and subscriptions through a digital wallet.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Ecommerce operators, logistics managers, and customer support teams who need actionable carrier performance data and predictive delivery insights to improve shipping outcomes and customer satisfaction	Audience Companies and logistics providers in need of a tool to manage shipping, fulfillment, billing and analytics across multiple carriers, stores and fulfillment partners
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $21 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Sendcloud Founded: 2019 Belgium www.traceybysendcloud.com	Company Information eHub United States ehub.com
Alternatives Perform.AI	Alternatives Envia
StrategIQ Commerce	KeyDelivery
Reveel	Shippiz
AuditShipment	Ship&Co Ship&co
ClickPost View All	DCMobile DCSC View All
Categories Logistics Intelligence Supported	Categories Shipping Supported

Integrations Amazon Not Supported Amazon Shipping Not Supported BigCommerce Not Supported Dashboard OSM Not Supported FedEx Ship Manager Not Supported Infoplus Not Supported Logiwa IO Not Supported POSTIDENT Not Supported Sendcloud Supported Shipfusion Not Supported Shopify Not Supported Shopify Plus Not Supported Techdinamics Warehouse Integration Not Supported UPS Ready Not Supported Veho Not Supported Walmart Not Supported eBay Not Supported techSHIP Not Supported Show More Integrations View All 1 Integration	Integrations Amazon Supported Amazon Shipping Supported BigCommerce Supported Dashboard OSM Supported FedEx Ship Manager Supported Infoplus Supported Logiwa IO Supported POSTIDENT Supported Sendcloud Not Supported Shipfusion Supported Shopify Supported Shopify Plus Supported Techdinamics Warehouse Integration Supported UPS Ready Supported Veho Supported Walmart Supported eBay Supported techSHIP Supported Show More Integrations View All 17 Integrations
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