Tracey

Tracey

Sendcloud
activ.Benchmark

activ.Benchmark

measure2improve
+
+

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About

Tracey by Sendcloud is a cloud-based shipping intelligence platform that helps ecommerce brands, 3PLs, and retailers take control of delivery performance by turning scattered carrier tracking data into structured, actionable insights so you can benchmark carriers, optimize costs, and improve the customer experience. It unifies parcel and status data from 40+ worldwide carriers to give real-time visibility into shipments, predict delays with high accuracy, and recommend the best transport options based on cost, reliability, transit times, and SLAs, instead of relying on intuition. It enables teams to compare and evaluate carrier performance over time, benchmark against industry data, and negotiate better carrier agreements, while automating proactive customer notifications and reducing “where is my order” service inquiries with ETA predictions and delivery issue alerts.

About

Powerful, flexible and yet simple to use, activ.Benchmark provides all the tools necessary to benchmark performance within an organization and between different organizations. You can define your own performance measures, set your own targets, control data anonymity and create your own reports to benchmark performance between organizations. activ.Benchmark leaves you in control, you can adapt it as your needs change. Runs on any device; smartphone, tablet, desktop. Supports all types of performance measures. Control user access and data visibility. Store documents and photos to evidence performance. Specialist benchmarking software; captures, analyses and compares performance data with the best in class, across your organization, up and down your supply chain or within your peer group. Our prime focus is to help our clients identify those areas where they can improve their performance. We do this by measuring their business processes and monitoring their procedural compliance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ecommerce operators, logistics managers, and customer support teams who need actionable carrier performance data and predictive delivery insights to improve shipping outcomes and customer satisfaction

Audience

Companies of all sizes and organizations seeking a solution to benchmark their performance

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Sendcloud
Founded: 2019
Belgium
www.traceybysendcloud.com

Company Information

measure2improve
United Kingdom
measure2improve.co.uk/performance-management-activbenchmark/

Alternatives

Alternatives

KingsleySurveys

KingsleySurveys

Grace Hill
PCMark 10

PCMark 10

UL Benchmarks

Categories

Categories

Business Performance Management Features

Ad hoc Analysis Not Supported
Ad Hoc Reports Not Supported
Budgeting & Forecasting Not Supported
Consolidation / Roll-Up Not Supported
Dashboard Supported
Key Performance Indicators Not Supported
Predictive Analytics Not Supported
Qualitative Analysis Not Supported
Quantitative Analysis Not Supported
Scorecarding Not Supported
Strategic Planning Not Supported

Integrations

Sendcloud Supported

Integrations

Sendcloud Not Supported
Claim Tracey and update features and information
Claim Tracey and update features and information
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