+
+

Related Products

  • JOpt.TourOptimizer
    10 Ratings
    Visit Website
  • Bokun
    804 Ratings
    Visit Website
  • Retreat Guru
    134 Ratings
    Visit Website
  • Bookinglayer
    152 Ratings
    Visit Website
  • Smoobu
    209 Ratings
    Visit Website
  • Datagate Telecom Billing
    12 Ratings
  • Hostaway
    2,110 Ratings
    Visit Website
  • SiteMinder
    700 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website
  • Birdeye
    5,194 Ratings
    Visit Website

About

Tour Manager helps you save time, providing a simple solution to manage all of your bookings from one calendar. Tour Manager provides an Online Booking Solution for your own website, Visitor Information Centres and Agents. Tour Manager integrates with leading accounting systems, which makes the management of your daily sales uncomplicated. Tour Manager includes an Advanced Reporting suite that allows you to build your own reports and capture the statistics you want to know! Tour Manager has the only direct connection to Bookeasy. This allows for your product to be booked by up to 170 Visitor Information Centres throughout Australia and the option to setup your own agents. Our friendly support team are available by phone and email support to answer all your questions and help you make the most out of Tour Manager. Tour Manager is Australia’s longest running and number one Tour Management System.

About

Xsite is a browser-based platform for museums, heritage sites, historic houses, parks and other cultural destinations to create self-guided visitor tours. Staff can organize tour stops, add existing scripts, audio, images and video, and publish audio, video or AI-guided experiences for visitors to open by QR code, NFC tag, access code or link on a mobile browser, with no app to install. The AI guide responds using institution-approved content, while GPS and indoor routing can help visitors navigate locations. Tours can include multilingual content, offline access and accessibility features such as screen-reader support, adjustable text and audio descriptions. Organizations can offer free or paid access to tours, and eligible plans provide visitor analytics for engagement, completion, time and language. Xsite offers a free plan and paid tiers with usage limits based on monthly station views.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses searching for a solution to manage and improve their operations

Audience

Museums, heritage sites, historical societies, historic houses, parks, walking trails and cities that want self-guided audio, video and AI tours

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$69 per month
Free Version Supported
Free Trial Supported

Pricing

$59/month
Free plan: $0/month, with 7 stops, 2 languages and 1 editor seat. Plus starts at $59/month for up to 5,000 monthly station views; eligible founding members can lock in $33/month. Pro starts at $199/month for up to 25,000 monthly station views. Enterprise starts at $899/month for over 250,000 monthly station views, with custom terms available. Paid plans include free onboarding.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • We have used Tour Manager for nine months and unfortunately cannot recommend the system in its current state. The platform has ongoing issues that have not been resolved despite repeated requests, including: Photos not uploading Descriptions displaying incorrectly Inaccurate information we cannot correct A clunky, outdated user experience No progress on fixes despite ongoing communication These issues directly affect how our business is represented to visitors and have created reputational risk. We have a signed contract and clear email trails confirming the correct information, yet the system still displays inaccurate content. The platform is also significantly more expensive than competitors, without delivering the reliability or functionality expected at this price point. We value strong partnerships and clear communication, but after nine months without resolution, we cannot recommend Tour Manager to other operators until these core issues are addressed.

Cons

  • Photos do not upload — our listing has remained incomplete for nine months. Descriptions are incorrect — despite a signed contract and email confirmation of the correct content. Inaccurate information displayed to guests — and we cannot correct it ourselves. System is slow and clunky — guests have questioned whether the site is legitimate. No weekend or overnight support — most issues occur outside business hours, leaving us unable to operate. Concerns treated as user error — rather than system faults, despite screenshots and documentation. No issues resolved in nine months — repeated follow‑ups have not resulted in any fixes. Zero bookings through the platform — every guest has contacted us directly due to lack of trust in the system. High cost compared to competitors — approximately double the price without delivering expected functionality. Significant time burden — we spend ~30 minutes per guest reassuring them and manually processing bookings.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Tour Manager
Founded: 2011
Australia
tourmanager.com.au

Company Information

Xsite
xsite.com

Alternatives

Roeville t4

Roeville t4

Roeville Computer Systems

Alternatives

Tour Booking System

Tour Booking System

Distinctive Systems

Categories

Tour Operator Supported

Categories

Museum Supported

Tour Operator Features

Accommodation Booking Not Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Not Supported
Customer Management Supported
GDS / OTA Integration Not Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Not Supported
Website Management Not Supported

Museum Features

Collections Management Not Supported
Event Management Not Supported
Exhibit Management Not Supported
Gift Shop POS Not Supported
Grant Management Not Supported
Insurance Management Not Supported
Membership Management Not Supported
Ticketing Supported

Integrations

No info available.

Integrations

No info available.
Claim Tour Manager and update features and information
Claim Tour Manager and update features and information
Claim Xsite and update features and information
Claim Xsite and update features and information