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About

Tour Manager helps you save time, providing a simple solution to manage all of your bookings from one calendar. Tour Manager provides an Online Booking Solution for your own website, Visitor Information Centres and Agents. Tour Manager integrates with leading accounting systems, which makes the management of your daily sales uncomplicated. Tour Manager includes an Advanced Reporting suite that allows you to build your own reports and capture the statistics you want to know! Tour Manager has the only direct connection to Bookeasy. This allows for your product to be booked by up to 170 Visitor Information Centres throughout Australia and the option to setup your own agents. Our friendly support team are available by phone and email support to answer all your questions and help you make the most out of Tour Manager. Tour Manager is Australia’s longest running and number one Tour Management System.

About

400 leading tour operators and DMCs in 70 countries trust Tourplan to run their businesses, fully supported by our network of offices in Europe, Asia, Latin America, Africa and New Zealand. Tourplan is a complete Tour Operator/Destination Management Company (DMC) software solution with the flexibility to handle Inbound, Outbound, Groups, FIT, Packages, Ad-hoc itineraries, Specialist tours & events, Series tours & Scheduled coach tours, all in one integrated operational and accounting package. Tourplan is designed to simplify the things that matter to tour operators: - sourcing and packaging product efficiently - providing fast & accurate quotations - protecting margins - increasing sales - providing web and XML distribution - delivering financial and strategic intelligence

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses searching for a solution to manage and improve their operations

Audience

Tour Operators and Destination Management Companies (DMCs)

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$69 per month
Free Version Supported
Free Trial Supported

Pricing

$1000.00/month
Tourplan offers flexible modular pricing with options for Tourplan Cloud (SaaS) and On-premise deployments.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • We have used Tour Manager for nine months and unfortunately cannot recommend the system in its current state. The platform has ongoing issues that have not been resolved despite repeated requests, including: Photos not uploading Descriptions displaying incorrectly Inaccurate information we cannot correct A clunky, outdated user experience No progress on fixes despite ongoing communication These issues directly affect how our business is represented to visitors and have created reputational risk. We have a signed contract and clear email trails confirming the correct information, yet the system still displays inaccurate content. The platform is also significantly more expensive than competitors, without delivering the reliability or functionality expected at this price point. We value strong partnerships and clear communication, but after nine months without resolution, we cannot recommend Tour Manager to other operators until these core issues are addressed.

Cons

  • Photos do not upload — our listing has remained incomplete for nine months. Descriptions are incorrect — despite a signed contract and email confirmation of the correct content. Inaccurate information displayed to guests — and we cannot correct it ourselves. System is slow and clunky — guests have questioned whether the site is legitimate. No weekend or overnight support — most issues occur outside business hours, leaving us unable to operate. Concerns treated as user error — rather than system faults, despite screenshots and documentation. No issues resolved in nine months — repeated follow‑ups have not resulted in any fixes. Zero bookings through the platform — every guest has contacted us directly due to lack of trust in the system. High cost compared to competitors — approximately double the price without delivering expected functionality. Significant time burden — we spend ~30 minutes per guest reassuring them and manually processing bookings.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Tour Manager
Founded: 2011
Australia
tourmanager.com.au

Company Information

Tourplan
Founded: 1986
Africa, Asia, Americas, Europe, Pacific
www.tourplan.com

Alternatives

Alternatives

MYT SaaS

MYT SaaS

Manage Your Trip
Roeville t4

Roeville t4

Roeville Computer Systems
Tour Booking System

Tour Booking System

Distinctive Systems
TourConnect

TourConnect

TourConnect AI

Categories

Tour Operator Supported

Categories

Tour Operator Supported
Travel Supported
Travel Management Supported

Tour Operator Features

Accommodation Booking Not Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Not Supported
Customer Management Supported
GDS / OTA Integration Not Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Not Supported
Website Management Not Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported

Travel Management Features

Approval Workflow Supported
Expense Reporting Supported
Mobile Access Supported
Policy Management Supported
Profile Management Supported
Reminders Not Supported
Restriction Management Not Supported
Travel Booking Supported
Travel Planning Supported

Integrations

Tide Not Supported
TourConnect Not Supported
Travefy Agent Not Supported
Wetu Not Supported
mTrip Not Supported

Integrations

Tide Supported
TourConnect Supported
Travefy Agent Supported
Wetu Supported
mTrip Supported
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