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About

TheySaid is an AI-powered user research and product validation platform that helps organizations collect customer feedback, test digital experiences, and improve product decisions. The software combines AI-moderated usability testing, customer interviews, surveys, polls, and adaptive forms within a centralized research environment. Its synthetic user testing capabilities simulate customer interactions using AI personas trained on real usability research and customized with an organization's customer data. TheySaid records user interactions, analyzes spoken feedback, identifies usability problems, and generates actionable recommendations for product improvements. The platform integrates with development and design tools such as Cursor, Claude Code, Lovable, Replit, Jira, and Linear to incorporate customer validation into existing workflows.

About

Watch people talk honestly about your mobile app or website while they use it. Make confident decisions by understanding the WHY behind your metrics to improve conversions, usability, UX and retention. Skip the headaches around user recruiting and testing logistics. Simply enter your mobile app, website or prototype URL to get insights on-demand or auto-delivered monthly. Inspire and align your team simply by sharing a test results link. Learn from real user stories that go beyond the blind-spots & biases of surveys, analytics and improper research.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

UX researchers, product managers, UI/UX designers, software developers, SaaS companies, startups, customer experience teams, market researchers, digital agencies, ecommerce businesses, and product development organizations seeking AI-powered usability testing, synthetic user research, automated customer interviews, product validation, and continuous feedback analysis

Audience

Product teams looking for a usability and user testing solution for apps and websites

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

TheySaid
United States
www.theysaid.io

Company Information

UserLook
Founded: 2017
United States
userlook.co

Alternatives

AWAI

AWAI

OFFICE KAMIYA Inc.

Alternatives

Listen

Listen

Listen Labs

Categories

AI Interviewing Supported
Product Analytics Supported
User Research Supported

Categories

AB Testing Supported
Usability Testing Supported
User Research Supported

Integrations

HubSpot CRM Supported
Salesforce Supported
Slack Supported
Zendesk Supported

Integrations

HubSpot CRM Not Supported
Salesforce Not Supported
Slack Not Supported
Zendesk Not Supported
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