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About

TheySaid is an AI-powered user research and product validation platform that helps organizations collect customer feedback, test digital experiences, and improve product decisions. The software combines AI-moderated usability testing, customer interviews, surveys, polls, and adaptive forms within a centralized research environment. Its synthetic user testing capabilities simulate customer interactions using AI personas trained on real usability research and customized with an organization's customer data. TheySaid records user interactions, analyzes spoken feedback, identifies usability problems, and generates actionable recommendations for product improvements. The platform integrates with development and design tools such as Cursor, Claude Code, Lovable, Replit, Jira, and Linear to incorporate customer validation into existing workflows.

About

Average users from the United States will record their screens and provide their first impressions as they use your site or app. You'll be able to "see what they see", by receiving first person, unbiased reviews of your product directly from your target market. Most users decide if they will move on to look for an alternative site in less than a minute. UserBob's short unmoderated tests will determine if your site or app is creating the desired first impression. If your site is making a good first impression but users aren't converting, longer tests asking users to accomplish a particular task will expose your site's usability problems. Eliminating what frustrates users will help optimize your conversion rate. UserBob recruits users to try out your app or website. You provide a scenario for the users and give them a task to attempt to complete. While they are using your site or app, users will think out loud and record a video of their screen and their feedback.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

UX researchers, product managers, UI/UX designers, software developers, SaaS companies, startups, customer experience teams, market researchers, digital agencies, ecommerce businesses, and product development organizations seeking AI-powered usability testing, synthetic user research, automated customer interviews, product validation, and continuous feedback analysis

Audience

Companies that want to know what people think of their app or website

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Pricing

$1 per video
$1 per test participant per minute. Add one dollar for mobile web tests and two dollars for mobile app tests.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

TheySaid
United States
www.theysaid.io

Company Information

UserBob
Founded: 2014
United States
userbob.com

Alternatives

AWAI

AWAI

OFFICE KAMIYA Inc.

Alternatives

Listen

Listen

Listen Labs

Categories

AI Interviewing Supported
Product Analytics Supported
User Research Supported

Categories

Usability Testing Supported
User Research Supported

Usability Testing Features

A/B Testing Not Supported
Annotations Not Supported
Audience Targeting Supported
Heatmaps Not Supported
Impression Testing Supported
Mobile Testing Supported
Moderated Usability Testing Not Supported
Prototype Testing Supported
Quantitative Metrics Not Supported
Remote User Testing Supported
Reporting / Analytics Not Supported
Surveys and Feeback Not Supported
Video Recording / Transcription Supported

Integrations

HubSpot CRM Supported
Salesforce Supported
Slack Supported
Zendesk Supported

Integrations

HubSpot CRM Not Supported
Salesforce Not Supported
Slack Not Supported
Zendesk Not Supported
Claim TheySaid and update features and information
Claim TheySaid and update features and information
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Claim UserBob and update features and information