The Service Program vs. Simpro Comparison


The Service Program Westrom Software	Simpro Simpro Software	+	+
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		Related Products Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,371 Ratings Visit Website Repair-CRM Say goodbye to pricey, rigid software for your small repair business! Repair-CRM costs just $89/month for 5 users—no annual contracts, no hassle. Tailored for small repair businesses, it syncs with QuickBooks Online, importing clients and products in 5 minutes flat. Dispatch jobs with ease, and track every asset—HVAC units, printers, water systems—with full service history. Our slick online booking portal integrates with your site, letting clients pick the exact asset to repair. Techs get GPS tracking, clock-in/out, and can snap before-and-after pics on-site. Affordable, adaptable, and built for YOU—Repair-CRM powers up your shop without breaking the bank. 37 Ratings Visit Website WEX Field Service Management WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly. 67 Ratings Visit Website TRACTIAN Tractian is the Industrial Copilot for maintenance and reliability, providing a cutting-edge platform designed to prevent unplanned downtime, boost operational efficiency, and enhance maintenance capacity. Trusted by global brands such as Bosch, Kraft Heinz, Carrier, Hyundai, Johnson Controls, and P&G, Tractian combines condition monitoring, energy efficiency, and a CMMS into a comprehensive, mobile-first solution. With Tractian, you can: Monitor real-time vibration, temperature, runtime, and RPM across critical assets Get real-time alerts and detailed diagnostics to address potential issues before they lead to failures Digitize workflows for streamlined work order management, planning & scheduling, and materials management Optimize energy consumption for improved sustainability and cost savings 138 Ratings Visit Website STACK Bid Faster, Win More, and Build Smarter with STACK Takeoff & Estimate and STACK Build & Operate. From office to field, STACK speeds up your processes so you can stay competitive and eliminate uncertainty. Save time with STACK's powerful, time-saving AI features. Accelerated by AI. Driven by You. Features: - Fast, Accurate Takeoffs Powered by AI and Your Expertise - Regional Cost Data & Detailed Estimates - Streamlined Workflows & Document Control Create a free account or schedule a demo today! 1,483 Ratings Visit Website Pocomos Many of our customers have eliminated 8+ hours per day in redundant office work and saved thousands of dollars per month in fuel because of the automations you can leverage with Pocomos and our routing tools. Effortlessly keep track of your one-time and recurring jobs with our job pool and drag-and-drop scheduling tools. See your schedule, complete jobs, sign up new customers, and track chemicals from the convenience of your mobile device. Automate service notifications, follow-up messages, collection notices, review requests, and many other daily tasks to simplify running your business. Post payments, resend emails, upload and send attachments, two-way text, and much more from a powerful customer account. Use our Recruiting, Street-Level Lead Tracking, Area Management, Video Training, and Leaderboards to manage your Door-to-Door efforts. 45 Ratings Visit Website The Asset Guardian EAM (TAG) The Asset Guardian (TAG) Mobi, an AI-powered EAM solution embedded in Microsoft Dynamics 365 Business Central, now enhanced with mobiMentor AI to help maintenance teams maximize wrench time. TAG Mobi helps teams manage assets, schedule maintenance, dispatch work orders, and complete field work from one mobile-ready platform. With IoT and SCADA integration, teams can turn asset signals into maintenance action by monitoring conditions, reducing alert noise, and triggering work orders when issues need attention. Key features include: • Asset Lifecycle Management: Extend equipment life • Preventive & Predictive Maintenance: Reduce failures and downtime • Work Order Management: Simplify dispatch, tracking, and completion • Reporting: View KPIs, costs, and performance • IoT Monitoring: Connect asset signals to alerts and work orders With AI-driven workflows and voice-enabled execution, TAG Mobi helps teams spend less time on admin work and more time maintaining critical assets 22 Ratings Visit Website Maintainly Maintainly is a refreshingly simple cloud-based CMMS built for maintenance teams who need to get things done — not spend hours learning complex software. Teams use Maintainly to create, assign, and manage both reactive and preventive work orders, with full support for photos, meter readings, downtime tracking, file uploads, and audit trails. Preventive maintenance schedules run automatically based on time or meter thresholds, so nothing gets missed. Assets are organized into flexible hierarchies, tracked geographically for movable equipment, and accessed instantly by scanning QR codes in the field. Every maintenance event is logged to a full history per asset. Technicians stay on top of tasks through native iOS and Android apps — supporting on-site work order updates, task comments, time logging, and push notifications. Requesters can submit work orders without needing a user account. 71 Ratings Visit Website eMaint CMMS eMaint is an award-winning, cloud-based Computerized Maintenance Management System (CMMS) software designed to improve how organizations manage their maintenance reliability operations, resources, equipment, and compliance. Suitable for any size organization or enterprise, eMaint saves companies valuable time and money by integrating the tools they need in one powerful platform. It covers work order management, maintenance scheduling, reports and dashboards, predictive maintenance, preventive maintenance, mobile maintenance, inventory management, and asset management. 897 Ratings Visit Website Redlist Redlist is a reliability centered maintenance platform that extends traditional CMMS to track at the individual lubrication point, capturing execution data your ERP was never built to collect. Available on web, iOS, and Android with full offline capability, Redlist replaces paper lube routes, eliminates pencil-whipping, and connects oil analysis data to technicians in the field. Lubrication Management Point-level route execution with the right lubricant, amount, and frequency per ICML standards. CMMS and Asset Management Component-level asset hierarchies, work orders, PM templates, and inventory. Integrates with SAP, Oracle EAM, JDE, and Maximo. Operator Basic Care Guided inspections and daily tasks that capture institutional knowledge before it retires. AI Agents Nine agents for FMEA, RCM, oil analysis, vibration & lubrication optimization. Serving mining, oil and gas, chemical processing, food and beverage, packaging, and manufacturing. Deployed under 100 days. 64 Ratings Visit Website
About Manage your service business effectively and route more efficiently with the industry leading, service business software that seamlessly integrates with QuickBooks™. QuickBooks™ compatible. Easy to set up. Simple to use. Customer portal and robust mobile solution options. Seamlessly integrate with QuickBooks™. Post Invoices, employee time, bills etc. Works with classes and sales reps, no need for double entry. Enter/complete tasks & work orders. Take before and after pictures of jobs. Enter and view customer equipment, signature capture, print and/or email transactions. Service business software allows you to track customer profitability, improve staff communications, and effectively manage your routes. Optimize routes by area, day and tech. View details of each stop, map to each stop or service call while on the road. Generate Route Maps and optimize your stop order to be more efficient.	About Simpro is a leading operations management solution for service, maintenance and project contractors. Connect the office to the field, deliver exceptional customer service and gain invaluable insights with automated processes, streamlined workflows and in-depth business reporting.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies that use QuickBooks in need of a solution to improve their operations	Audience Trade and service contractors, including plumbing, electrical, data networking, solar, HVAC and security.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $49.00/month/user Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Westrom Software Founded: 2006 United States theserviceprogram.com	Company Information Simpro Software Founded: 2002 Australia simprogroup.com
Alternatives SingleOps SingleOps by Granum	Alternatives WEX Field Service Management
mHelpDesk	BuildOps
RealGreen by WorkWave WorkWave	Fieldmagic
Vonigo	BigChange
Klipboard View All	FieldPulse View All
Categories Cleaning Services Equipment Maintenance Facility Management Field Service Management Help Desk HVAC IT Service Landscape Management Maintenance Management Pest Control Plumbing Service Dispatch Snow Removal Towing Tradesman Job Management Transportation Dispatch	Categories CMMS Contractor Management Electrical Contractor Equipment Maintenance Facility Management Field Service Management Forms Automation Garage Door HVAC HVAC Estimating Inventory Management Job Costing Maintenance Management Plumbing Plumbing Estimating Pool Service Preventive Maintenance Quoting Security System Installer Service Dispatch Tradesman Job Management Work Order
Equipment Maintenance Features Customer Database Dispatch Management Equipment Tracking Inventory Control Job Management Maintenance Scheduling Warranty Tracking Work Order Management Facility Management Features Asset Management Commercial Properties Equipment Management Facility Scheduling Incident Management Inspection Management Inventory Control Maintenance Tracking Preventive Maintenance Residential Properties Room Scheduling Schools Space Planning Vendor Management Visitor Management Work Order Management Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management HVAC Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Maintenance Scheduling Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Maintenance Management Features Asset Tracking Billing & Invoicing Calibration Management Dispatch Management Inventory Control Inventory Management Key & Lock Management Mobile Access Planning Calendar Predictive Maintenance Preventive Maintenance Purchasing Scheduling Service History Tracking Technician Management Work Order Management Plumbing Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Service Dispatch Features Billing & Invoicing Call Center Management Contract Management Customer Database Inventory Control Job Management Job Tracking Mobile Access Routing Scheduling Self Service Portal Service History Tracking Technician Management Work Order Management Show More Features Cleaning Services Features Billing & Invoicing Client Management Dispatch Management Inventory Control Job Management Mobile Access Payroll Management Quotes / Estimates Recurring Appointments Routing Scheduling Service History Tracking Work Order Management Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management Landscape Management Features Billing & Invoicing Contract Management Customer Database Dispatch Management Groundskeeping Inventory Control Irrigation Tracking Job Management Landscape Design Mobile Access Payroll Management Plant Database Quotes / Estimates Routing Scheduling & Appointments Work Order Management Pest Control Features Billing & Invoicing Customer Service History Dispatch Management Fleet Management Inventory Control Mobile Access Pest Activity Tracking Pesticide Usage Tracking Property Layouts Quotes / Estimates Scheduling Towing Features Billing & Invoicing Client Management Commission Management Fleet Management Fuel Management Lot Management Maintenance Management Routing Transportation Dispatch Features Billing & Invoicing Computer Aided Dispatch Customer Database Emergency Dispatch Fuel Management Mileage Tracking Order Management Routing Scheduling Vehicle Tracking	Equipment Maintenance Features Customer Database Dispatch Management Equipment Tracking Inventory Control Job Management Maintenance Scheduling Warranty Tracking Work Order Management Facility Management Features Asset Management Commercial Properties Equipment Management Facility Scheduling Incident Management Inspection Management Inventory Control Maintenance Tracking Preventive Maintenance Residential Properties Room Scheduling Schools Space Planning Vendor Management Visitor Management Work Order Management Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management HVAC Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Maintenance Scheduling Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Maintenance Management Features Asset Tracking Billing & Invoicing Calibration Management Dispatch Management Inventory Control Inventory Management Key & Lock Management Mobile Access Planning Calendar Predictive Maintenance Preventive Maintenance Purchasing Scheduling Service History Tracking Technician Management Work Order Management Plumbing Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Service Dispatch Features Billing & Invoicing Call Center Management Contract Management Customer Database Inventory Control Job Management Job Tracking Mobile Access Routing Scheduling Self Service Portal Service History Tracking Technician Management Work Order Management Show More Features CMMS Features Asset Tracking Calibration Management Inventory Control Key & Lock Management Mobile Access Preventive Maintenance Purchasing Scheduling Service History Tracking Technician Management Work Order Management Contractor Management Features Contractor Database Insurance Tracking License Tracking Permit Tracking Skills & Competencies Task Management Work Hour Tracking Electrical Contractor Features Billing & Invoicing Commercial / Industrial Contract Management Customer Database Electronic Signature Mobile Access Quotes / Estimates Scheduling Time Tracking Work Order Management Garage Door Features Billing & Invoicing Contract Management Customer Management Dispatch Management Equipment Tracking Inventory Management Job Costing Scheduling Warranty Tracking HVAC Estimating Features Billing & Invoicing Commercial/Industrial Cost Database Data Import / Export Equipment Maintenance Financing Management Labor Rates Quotes/Proposals Scheduling Takeoff Inventory Management Features Alerts/Notifications Barcoding / RFID Forecasting Inventory Optimization Kitting Manufacturing Inventory Management Mobile Access Multi-Channel Management Product Identification Reorder Management Reporting/Analytics Retail Inventory Management Supplier Management Warehouse Management Job Costing Features Bills of Material Budgeting & Forecasting Change Orders Cost-to-Completion Tracking Invoice Management Overrun Reporting Percent-Complete Tracking Production Cost Tracking Purchase Order Management Quotes / Estimates Time Tracking Work Order Management Plumbing Estimating Features Change Orders Commercial / Industrial Cost Database Data Import / Export Fitting Management For General Contractor Overhead Costs Estimating Prebuilt Assembly Quotes / Proposals Takeoff Pool Service Features Billing & Invoicing Chemical Readings Customer Management Mobile Access Quotes / Estimates Routing Scheduling Work Order Management Preventive Maintenance Features Condition Monitoring Inspection Management Maintenance Scheduling Mobile Access Predictive Maintenance Purchasing Reminders To-Do List Vendor Management Work Order Management Quoting Features Automated Quoting Catalog Management Client Portal Contact Management Customer Accounts Customizable Branding Discount Management Forms Creation Pricing Management Product Configurator Proposal Management Security System Installer Features Billing & Invoicing Customer Management Document Imaging Inventory Management Job Costing Lead Management Quotes / Estimates Scheduling Work Order Management Work Order Features Contract Management Customer Database Dispatch Management Inventory Control Job Management Preventive Maintenance Quotes / Estimates Recurring Appointments Routing Scheduling Task Management
Integrations QuickBooks Online QuickBooks Online Advanced Cm3 Easyflow Elyos GiveMe5.ai Groundplan KonnectzIT Link4 MYOB Oncord SolarPlus Spruce Square Payments TrueReview Tugger VoIPstudio Xero zzBots Show More Integrations View All 3 Integrations	Integrations QuickBooks Online QuickBooks Online Advanced Cm3 Easyflow Elyos GiveMe5.ai Groundplan KonnectzIT Link4 MYOB Oncord SolarPlus Spruce Square Payments TrueReview Tugger VoIPstudio Xero zzBots Show More Integrations View All 22 Integrations
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