Thankful vs. Yellow.ai Comparison


Thankful	Yellow.ai Bitonic Technology Labs	+	+
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About Trained and tailored for your business, Thankful’s AI agent works within your existing helpdesk to effortlessly resolve large volumes of customer queries across email, chat, SMS, and in-app channels. With the ability to understand, connect, solve, personalize, and inform, Thankful’s AI agent delivers a human-like service experience with machine-like speed and expertise that’s born to scale. Thankful’s agent assist delivers AI intuition for your human support staff, saving them time and effort by collating all the relevant information and even suggesting responses and next actions. With real-time data, reports and alerts, from the voice of the customer, every customer problem becomes an opportunity for the brand to improve the customer experience.	About Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies in need of a platform to create better customer relationships	Audience Enterprises looking for Conversational AI solutions to elevate their customer and employee experiences
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Thankful Founded: 2018 United States www.thankful.ai/product	Company Information Bitonic Technology Labs Founded: 2016 San Mateo, California yellow.ai/
Alternatives Forethought	Alternatives AI Rudder
Intercom	Gupshup
Yellow.ai Bitonic Technology Labs	WotNot
Kodif KODIF	Talabat
IBM watsonx Assistant IBM View All	HCL Domino Volt HCL View All
Categories AI Agent Builders AI Agents AI Assistants AI Customer Service Conversational Support Customer Self-Service	Categories AI Agent Builders AI Agents AI Assistants AI Customer Service AI Voice Agents Chatbot Conversational AI Conversational Support Customer Engagement Customer Experience Customer Service Employee Engagement Employee Experience Live Chat Voice Bot
	Show More Features Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Employee Engagement Features Benchmarking Cultural Alignment Employee Awards Employee Guides Employee Recognition Feedback Management Goal Management Health & Wellness Programs Performance Management Pulse Surveys Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking
Integrations Magento Salesforce Zendesk Ameyo by Exotel Freshdesk Genesys Cloud CX Google Hangouts HubSpot Customer Platform IBM Cloud Kustomer LINE SAP SuccessFactors ServiceNow Shopify Shopify Plus Telegram Vin WMS WooCommerce X (Twitter) Zoho CRM Show More Integrations View All 10 Integrations	Integrations Magento Salesforce Zendesk Ameyo by Exotel Freshdesk Genesys Cloud CX Google Hangouts HubSpot Customer Platform IBM Cloud Kustomer LINE SAP SuccessFactors ServiceNow Shopify Shopify Plus Telegram Vin WMS WooCommerce X (Twitter) Zoho CRM Show More Integrations View All 34 Integrations
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