Related Products
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About
Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.
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About
Increase your revenue by connecting with your customers using a multi-channel conversational relationship platform.
Connect with site visitors via: voice, live chat, two-way texting, video, and social messaging from one tool. Works at any website and helps to increase the conversion rate up to 75%
Add a business line and virtual phone system to your personal phone using our web portal or mobile application. Setup IVR, build your call flow and enable call forwarding to make sure no customers calls are ever missed.
Connect with your customers using SMS text messages. It’s easy and convenient – client can initiate text message from your website using Voizee widget and you can pick up from there.
Centralize all of your customer conversations into one singular dashboard, no matter the channel.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies of all sizes in the USA or Canada
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Audience
Companies that want a better way to engage with customers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month Pro: $249.95 per month Plus additional usage fees
Free Version
Not Supported
Free Trial
Supported
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Pricing
$16 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationTextline
Founded: 2016
United States
textline.com
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Company InformationVoizee
Founded: 2021
voizee.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Not Supported
Contact Management
Supported
Mass Texting
Supported
Message Personalization
Supported
MMS
Supported
Mobile Coupons
Not Supported
Mobile Keywords
Not Supported
Polls / Voting
Not Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Supported
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Integrations
Twilio
Supported
Zapier
Supported
Aircall
Supported
Axis LMS
Not Supported
ChatGPT
Not Supported
Contact Form 7
Not Supported
Easyflow
Supported
Facebook Messenger
Supported
Freshdesk
Supported
Google Analytics
Not Supported
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Integrations
Twilio
Supported
Zapier
Supported
Aircall
Not Supported
Axis LMS
Supported
ChatGPT
Supported
Contact Form 7
Supported
Easyflow
Not Supported
Facebook Messenger
Not Supported
Freshdesk
Not Supported
Google Analytics
Supported
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