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About

Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.

About

We give you intuitive software to track and monitor your campaigns with a team who supports human connections. TxtFlo's seamless automation allows you to start and continue meaningful conversations that convert. Automate your customer communication and learn how TxtFlo will change the way you communicate with your customer. Manage incoming messages through smart queuing and results based reporting. Create marketing campaigns on the fly. Follow up like a pro. Connect and find your Flo state with customer communication that converts. Conversational marketing is taking over traditional lead generation. Start communicating with your customers from the very beginning with the most optimal medium. By combining the power of text and automation, you are able to create real relationships in the background as you tackle the day-to-day challenges of running a business. Text with TxtFlo, we make it simple and effective.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes in the USA or Canada

Audience

Businesses interested in a tool to automate customer communication, and track and monitor their campaigns

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Textline
Founded: 2016
United States
textline.com

Company Information

TxtFlo
Founded: 2019
United States
txtflo.com

Alternatives

Alternatives

Community.com

Community.com

Community

Categories

Customer Service Supported
NPS Supported
SMS Gateways Supported
SMS Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Aircall Supported
Easyflow Supported
Facebook Messenger Supported
Freshdesk Supported
Google Chrome Supported
Help Scout Supported
Optius Digital OSS Not Supported
Pipedrive Supported
Salesforce Supported
Sapling AI Writing Assistant Supported
Shopify Supported
Slack Supported
TELUS Digital Not Supported
Twilio Supported
Verizon Cloud Not Supported
Vonage Business Supported
Vonage Communications APIs (Nexmo) Supported
Wufoo Supported
Zapier Supported
Zendesk Supported

Integrations

Aircall Not Supported
Easyflow Not Supported
Facebook Messenger Not Supported
Freshdesk Not Supported
Google Chrome Not Supported
Help Scout Not Supported
Optius Digital OSS Supported
Pipedrive Not Supported
Salesforce Not Supported
Sapling AI Writing Assistant Not Supported
Shopify Not Supported
Slack Not Supported
TELUS Digital Supported
Twilio Not Supported
Verizon Cloud Supported
Vonage Business Not Supported
Vonage Communications APIs (Nexmo) Not Supported
Wufoo Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim Textline and update features and information
Claim Textline and update features and information
Claim TxtFlo and update features and information
Claim TxtFlo and update features and information