Textline vs. TheTexting Comparison


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About Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.	About TheTexting’s Messaging API allows you to exchange Short Message Service (SMS) and Multimedia Message Service (MMS) communications to 180+ countries worldwide. Using TheTexting’s powerful Messaging API, users send millions of messages around the globe every day. With simple integration and a 24/7 technical support, you can enjoy the perks of swift global communication and enable messaging on any website, application or system. Plus, you can facilitate two-way messaging where applicable using long numbers as well as send messages with your business name where Sender ID is supported. In simple terms, an API is a set of clearly defined methods of communication between various software components. In Messaging, an API is used as a bridge that connects a software/application to a Messaging provider application to serve as a relay in sending messages to mobile users. This allows users to integrate messaging services with their website, third-party applications, mobile applications and CRM.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies of all sizes in the USA or Canada	Audience Companies searching for a solution to manage their SMS and messaging operations
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $59.97 per month Limited: $59.97 per month Standard: $89.97 per month Pro: $249.95 per month Plus additional usage fees Free Version Not Supported Free Trial Supported	Pricing $0.06 one-time payment Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Textline Founded: 2016 United States textline.com	Company Information TheTexting Founded: 2012 United States www.thetexting.com/messaging-api/
Alternatives TextUs	Alternatives Textmagic
Text Request	D7 Networks Direct7 Networks
MessageKite	Twilio Messaging Twilio
Textmagic	SMSLocal
Textlocal View All	Cellcast View All
Categories Business Text Messaging Supported Customer Service Supported NPS Supported SMS Gateways Supported SMS Marketing Supported	Categories SMS API Supported SMS Gateways Supported SMS Marketing Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Not Supported Mobile Keywords Not Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported Show More Features Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Supported	SMS Marketing Features 2-Way Messaging Not Supported Artificial Intelligence Not Supported Contact Management Not Supported Mass Texting Supported Message Personalization Not Supported MMS Not Supported Mobile Coupons Not Supported Mobile Keywords Not Supported Polls / Voting Not Supported Reporting/Analytics Not Supported Scheduled Messaging Not Supported Shortcodes Not Supported Text-to-Win Not Supported
Integrations Aircall Supported Easyflow Supported Facebook Messenger Supported Freshdesk Supported Google Chrome Supported Help Scout Supported Pipedrive Supported Salesforce Supported Sapling AI Writing Assistant Supported Shopify Supported Slack Supported Twilio Supported Vonage Business Supported Vonage Communications APIs (Nexmo) Supported Wufoo Supported Zapier Supported Zendesk Supported Show More Integrations View All 17 Integrations	Integrations Aircall Not Supported Easyflow Not Supported Facebook Messenger Not Supported Freshdesk Not Supported Google Chrome Not Supported Help Scout Not Supported Pipedrive Not Supported Salesforce Not Supported Sapling AI Writing Assistant Not Supported Shopify Not Supported Slack Not Supported Twilio Not Supported Vonage Business Not Supported Vonage Communications APIs (Nexmo) Not Supported Wufoo Not Supported Zapier Not Supported Zendesk Not Supported Show More Integrations
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