Related Products
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About
Textel is a business texting platform designed to actually improve your customer experience through AI and human-powered conversations. Connect with customers at scale or 1:1 in Textel’s compliant and seamless platform. With Textel, deepen relationships with your customers and boost revenue while extending the efficiency of your team. Use conversational and AI-powered texting to connect with your customers on the tools your team is already comfortable with. Since we’re built into your CCaaS platform, the connection becomes easy, with either agent-driven or agentless SMS and MMS. Get personal(ized) with 1:1 conversational texting. Have two-way conversations with your customers using agent-driven or agentless SMS and MMS. Share pictures or links to give them quick access to the information they need and build loyalty. Then, track conversation history using Textel in your existing customer platform for constant improvement.
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About
Voker is an Agent Analytics Platform for monitoring and improving AI agents in the wild, helping teams make sure their agents are helping, not just responding. It gives builders a way to track what AI agents are saying, identify knowledge gaps, detect abnormalities, and measure improvement over time without digging through logs or waiting for users to complain. Voker connects agent metrics to business outcomes by correlating conversational data with user data that teams are already collecting, making it easier to understand whether an agent is actually improving activation, retention, conversion, support quality, or other product goals. Its self-service analytics are designed for PMs, analysts, and business teams, giving them digestible insights without tickets, bottlenecks, or delays. Developers can install Voker through the SDK, including pip install voker, or use an AI coding tool to scaffold the SDK, add an API key, and instrument an agent in minutes.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses seeking a tool to send and receive SMS and MMS text messages to increase customer engagement
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Audience
AI product, engineering, and analytics teams that need to monitor production agents, uncover failure patterns, and connect agent behavior to business outcomes
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$80 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationTextel
United States
textel.net
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Company InformationVoker
Founded: 2024
United States
voker.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
AmpliTube
Genesys Cloud CX
LangSmith
Langfuse
Meevo
Mixpanel
NiCE CXone Mpower
PostHog
RingCentral RingCX
STX
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Integrations
AmpliTube
Genesys Cloud CX
LangSmith
Langfuse
Meevo
Mixpanel
NiCE CXone Mpower
PostHog
RingCentral RingCX
STX
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