TextUs vs. Textel Comparison


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About Drive up to 5x higher conversions, reach new customers, convert more pipeline, and keep existing customers engaged—all with the power of TextUs. TextUs is the most flexible, easiest-to-use business texting platform on the market. Automate your SMS with sequences or Keywords, have conversational 1:1 messages or send personalized SMS campaigns to an audience segment. The power of TextUs allows you to start connecting with your customers in ways that get attention.	About Textel is a business texting platform designed to actually improve your customer experience through AI and human-powered conversations. Connect with customers at scale or 1:1 in Textel’s compliant and seamless platform. With Textel, deepen relationships with your customers and boost revenue while extending the efficiency of your team. Use conversational and AI-powered texting to connect with your customers on the tools your team is already comfortable with. Since we’re built into your CCaaS platform, the connection becomes easy, with either agent-driven or agentless SMS and MMS. Get personal(ized) with 1:1 conversational texting. Have two-way conversations with your customers using agent-driven or agentless SMS and MMS. Share pictures or links to give them quick access to the information they need and build loyalty. Then, track conversation history using Textel in your existing customer platform for constant improvement.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Reach new customers, convert more pipeline, and keep existing customers engaged.	Audience Businesses seeking a tool to send and receive SMS and MMS text messages to increase customer engagement
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $749 per month Two-way Messaging SMS Campaigns (Basic or Pro) 10-Digit Texting Number Unlimited Contacts and Users Shared Inboxes Analytics & Reporting Unlimited Keywords Unlimited Automated Sequences Integrations (HubSpot, Salesforce, etc.) API Access Toll-Free / Short-Code Eligible Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros TextUs is easy to use and we get a good response to our messages. Support is quick to respond to issues. Our account manager is wonderful - helpful and provides proactive communication. Cons We have had some unforeseen issues that took a while to resolve. Better communication from leadership needed at times.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information TextUs Founded: 2012 United States www.textus.com	Company Information Textel United States textel.net
Alternatives Fext Pericarp Software	Alternatives Voizee
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SMS-Magic Screen-Magic Mobile Media Inc	Smarter Contact
Textellent	Sonar Marchex
Textmagic View All	TextUs View All
Categories Bulk SMS Supported Business Text Messaging Supported Internal Communications Supported Live Chat Supported Recruiting Supported SMS API Supported SMS Marketing Supported Workforce Management Supported	Categories Business Text Messaging Supported Contact Management Supported Customer Service Supported SMS Marketing Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Not Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features Recruiting Features Assessments Not Supported Background Screening Supported CRM Supported Interaction Tracking Supported Internal HR Supported Interview Management Supported Job Board Posting Supported Job Requisition Not Supported Onboarding Supported Recruiting Firms Supported Reference Checking Not Supported Resume Parsing Not Supported Self Service Portal Supported Workforce Management Features Budgeting & Forecasting Not Supported Contractor Management Not Supported Employee Lifecycle Management Not Supported Labor Projection Not Supported Performance Appraisal Not Supported Recruiting Management Supported Scheduling Supported Skills Tracking Not Supported Time & Attendance Supported Variable Workforce Not Supported
Integrations Allo Supported BlueSky Medical Staffing Software Supported Bullhorn Supported Genesys Cloud CX Not Supported Greenhouse Supported HubSpot CRM Supported HubSpot Customer Platform Supported JobDiva Supported Mok Supported NiCE CXone Mpower Not Supported Oracle Fusion Cloud HCM Supported Oracle Taleo Supported STX Not Supported Salesforce Supported SalonBiz Not Supported SpiceX Not Supported Staffing Engine Supported Tracker Supported Workday HCM Supported Zapier Supported Show More Integrations View All 17 Integrations	Integrations Allo Not Supported BlueSky Medical Staffing Software Not Supported Bullhorn Not Supported Genesys Cloud CX Supported Greenhouse Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported JobDiva Not Supported Mok Not Supported NiCE CXone Mpower Supported Oracle Fusion Cloud HCM Not Supported Oracle Taleo Not Supported STX Supported Salesforce Not Supported SalonBiz Supported SpiceX Supported Staffing Engine Not Supported Tracker Not Supported Workday HCM Not Supported Zapier Not Supported Show More Integrations View All 7 Integrations
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