TextP2P vs. TrueDialog Comparison


TextP2P	TrueDialog	+	+
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About TextP2P is a SMS & MMS text marketing system that enables you to cultivate better relationships with customers and streamline follow-ups. Send your customers personalized text messages from your very own 10 digit local number with pictures and a message up to 1600 characters! Responses come to your inbox or can be forwarded to your cell phone. TextP2P is a response designed web-app that functions great on the computer or on mobile devices. It offers features like: Sending bulk personalized texts, Ringless Voicemails, keyword signups, drip campaigns, automations, scheduling, surveys, and more. It's very affordable and easy to use, so give it a try by signing up for a 14 day free trial with no obligations. The Starter plan comes with 500 text credits and costs just $21/month and you can cancel at anytime.	About TrueDialog is an enterprise-grade SMS texting platform built for businesses and higher education institutions. TrueDialog is a plug and play business texting solution that comes with dozens of pre-built tools as well as a robust SMS texting API. Its applications include SMS marketing, SMS customer service, emergency alerts, and two-way texting.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience We serve small to mid-size businesses across a variety of industries, such as retail, restaurants, real estate, gyms, nonprofits, and more.	Audience Businesses, contact centers, and higher education
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $21.00/month 14 Day Free Trial with 100 FREE credits. Free Version Not Supported Free Trial Supported	Pricing $79.00/month Pay as you go - no monthly fee Small business - $99 per month Business pro - $375 per month Enterprise - $899 per month Custom Enterprise - $2499 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.9 / 5 features 4.8 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.8 / 5 ease 5.0 / 5 features 4.6 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros It offers a simple SMS marketing platform to start a marketing campaign. Campaign engagement reports are well described. One-click to send bulk SMS with delivery reports. I love that it helps me connect with the people who want to hear from me but have TOO MANY emails in their inbox! It has increased my business, big time! Simple. User friendly. Connecting with clients at half the time makes this a grade A+ service. Tasks that felt time consuming before this program, are finished at a faster rate! I’ve been so pleased, ESP as someone who is not tech savvy at all. This is easy to use and the support team go above and beyond with customer service! Great customer service. The service is simple to set up and use, even for technology inept users. High response rate to recipients of text messaging. I felt easy to use this on phone or on computer. Easy to engage with a huge mass of audience. Lots of features too. Cons It worked great for me. Nothing to share about cons. There was a learning curve, but everything has that. Greg was easy to get ahold of to help me figure it out! Ability for duplicates to load in multiple lists. Sometimes clients got redundant information. It would be great if there was a mobile App to use the platform when not on desktop, but not a huge deal to make it much of a "con". Except user error I had not faced any problems. I just simply loved it.	Pros & Cons from Real Users Pros As an Engineer in MNC, contacting other MNC for work purposes needs a different kind of attention and helping features from normal SMS. TrueDialog helps a lot in managing company-wise Contacts and documents. A professional messaging app. It is easy to set up, use and manage the application including giving out replies and responses to each text. You can easily keep in touch with customers and other users. * The user interface is easy to understand and helps with using most of the features to their fullest. Their live training session helped me get up and running quickly. Great product and service overall. * I Really like the ability to schedule messages and personalize them for each customer at a mass scale. * Affordable pricing, great support team. It offers a smart SMS sending feature to send mass SMS very easily. Enabling this tool with business is very easy. Integrated with CRM tools. The Mobile version also supported. Excellent pricing Portal UI is easy to use and is deep in functionality API availability Terrific customer service Cons There is no such con of the TrueDialog but they should move their price to a more reasonable section. It is gonna be a waste of time, energy and resources If the sms is sent to users who do not give importance to text messages. * No big drawbacks as compared to other services with same features. It worked great for me. Nothing to share about cons. Provisioning shortcodes can be slow due to carrier approvals
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information TextP2P Founded: 2018 United States textp2p.com	Company Information TrueDialog Founded: 2011 United States truedialog.com
Alternatives MessageKite	Alternatives Podium
SMSBump Yotpo	Textellent
SimpleTexting Sinch	TXT180
EZ Texting	Text Request
Messagizer View All	EZ Texting View All
Categories Bulk SMS Supported Business Text Messaging Supported Mobile Marketing Supported Ringless Voicemail Drop Supported SMS Marketing Supported SMS Survey Supported	Categories Alumni Management Supported Business Text Messaging Supported Customer Service Supported Higher Education Supported Mobile Marketing Supported Registration Supported SMS Marketing Supported
Mobile Marketing Features Channel Attribution Not Supported Contextual Targeting Not Supported Coupons Supported Email Marketing Not Supported Engagement Monitoring Supported In-App Marketing Not Supported Location-Based Marketing Not Supported Push Notifications Supported Text Messaging Supported Text-to-Win Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Supported	Mobile Marketing Features Channel Attribution Supported Contextual Targeting Supported Coupons Not Supported Email Marketing Not Supported Engagement Monitoring Supported In-App Marketing Not Supported Location-Based Marketing Not Supported Push Notifications Supported Text Messaging Supported Text-to-Win Not Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features Alumni Management Features Event Management Supported Fundraising Management Supported Jobs Board Supported Mailing List Management Supported Member Accounts Supported Member Communities Supported Member Directory Supported Member Portal Not Supported Membership Management Supported Website Management Not Supported Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Supported Queue Management Supported Self Service Portal Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Not Supported Higher Education Features Admissions Management Supported Alumni Management Supported Assessment Management Not Supported Curriculum Management Not Supported Faculty / Staff Management Not Supported Financial Aid Management Supported Fundraising Management Supported Housing Management Not Supported Scheduling Supported Student Information / Records Not Supported Student Portal Not Supported Registration Features Activity Registration Supported Attendance Management Not Supported Badge Management Not Supported Calendar Management Not Supported Class Registration Supported Contact Management Not Supported Event Registration Supported Form Builder Not Supported Group Registration Supported Marketing Management Supported Online Registration Supported Onsite Registration Not Supported Payment Processing Not Supported Refund Automation Not Supported Self Check-In Not Supported Surveys & Feedback Supported
Integrations Salesforce Supported Adobe Marketo Engage Not Supported Eloqua Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Mailchimp Supported Microsoft Dynamics 365 Not Supported Nexus Not Supported ShapeNet Not Supported Velocify Not Supported Wufoo Supported Zapier Supported Show More Integrations View All 4 Integrations	Integrations Salesforce Supported Adobe Marketo Engage Supported Eloqua Supported HubSpot CRM Supported HubSpot Customer Platform Supported Mailchimp Not Supported Microsoft Dynamics 365 Supported Nexus Supported ShapeNet Supported Velocify Supported Wufoo Not Supported Zapier Not Supported Show More Integrations View All 11 Integrations
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