thinQ

thinQ

Commio
+
+

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About

Switch to TextGrid without worrying about touching your code. Our team of technology experts have engineered a battle-tested way to switch from Twilio to TextGrid by replacing only 1 line of your code. Simply switch your base URL from Twilio to TextGrid. Your switch will not affect any of your team’s code. Over 190 countries across North America, Europe, Asia, Oceania, South America, and Africa. Send messages to 190 countries. Customize your sender ID in 100 countries outside of the US and Canada. We built a resilient code architecture and a diverse technology stack to avoid outages. We built redundancy into our systems so that data and processes are online in any given stress-test scenario. TextGrid upholds to the highest level of privacy and security to meet the needs of our customers, including those that require HIPAA compliance.

About

thinQ offers a "better way" to power voice and SMS/MMS text messaging applications in the cloud, get up and running fast with our new, integrated thinQ io portal or APIs. We make it easy for SaaS and UCaaS platforms, enterprise contact centers plus telecom VoIP providers to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our now fully-integrated thinQ.io Web platform also makes it easy to buy and port phone numbers, create route profiles and trunks, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a powerful alternative to Twilio

Audience

SaaS platforms powered by Twilio, Nexmo, Vonage, Plivo, plus contact centers, telcos

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$.0035 (Outgoing)
Incoming free
Free Version Not Supported
Free Trial Not Supported

Pricing

$500
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.1 / 5
ease 4.1 / 5
features 3.8 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The platform has been reliable and stable for our messaging needs. Delivery rates have been consistently good, support is responsive, and they are always willing to investigate issues and provide updates when needed. Overall, it's been a solid experience.
  • these guys built the best platform, awesome support. the platform is so smooth, the fufilment is awesome and thats what rlly i love
  • Customer service is top notch Easy API Pricing is unbeatable High dependability If you use Twilio it is very easy to switch
  • - User-friendly interface - Solid documentation on various integrations - Clear reporting and metrics
  • TextGrid has been reliable and easy to use. The platform is straightforward, and support has been excellent. Motti is especially great—always responsive, knowledgeable, and willing to help whenever we have questions or need assistance. Unlike any of the 5 other providers I have worked with.

Cons

  • Very rare occasional delays, usually due to carrier-related issues rather than the platform itself. They are typically resolved quickly with good communication from the team.
  • nothing, everything is amazing, i wouldnt change anything
  • No cons I can think of. I have had a great experience.
  • - Prefer support for automated requests such as new numbers - Better explanation of certain campaign creation sections such as "content samples"
  • No complaints. There are always small features that could be added over time, but overall we are having a very positive experience.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

TextGrid
Founded: 2017
United States
textgrid.com

Company Information

Commio
Founded: 2012
United States
thinq.com

Alternatives

Alternatives

Altiria SMS

Altiria SMS

Altiria

Categories

SMS API Supported

Categories

Business VoIP Features

Call Parking Not Supported
Call Recording Not Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
IVR / Voice Recognition Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Not Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

SIP Trunk Features

Automatic Fail-over Routing Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Supported
e911 Supported
International Numbers Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Integrations

3CX Not Supported
Asterisk Not Supported
Plivo Not Supported
SIPTRUNK.com Not Supported
SignalWire Not Supported
Twilio Not Supported
Vonage Communications APIs (Nexmo) Not Supported

Integrations

3CX Supported
Asterisk Supported
Plivo Supported
SIPTRUNK.com Supported
SignalWire Supported
Twilio Supported
Vonage Communications APIs (Nexmo) Supported
Claim TextGrid and update features and information
Claim TextGrid and update features and information
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Claim thinQ and update features and information