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About
Until recently, landline VoIP and toll-free phone numbers couldn't text. Now they can have true two-way text conversations with business-class tools. Can your business landline, toll-free or VoIP number be text enabled? Most business landline VoIP and toll free telephone numbers can be activated with TextBox. Of course mobile numbers cannot because they are already text enabled. If your number is eligible and verified, activating it is a simple process that only takes minutes. If your business landline, VoIP or toll-free number is eligible, the next step is to verify that your business is the owner of the number(s) to be activated. The simplest way is for us to call you at the number to verify it is yours and send you an electronic Letter of Authorization for permission to activate the number(s).
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About
Textel is a business texting platform designed to actually improve your customer experience through AI and human-powered conversations. Connect with customers at scale or 1:1 in Textel’s compliant and seamless platform. With Textel, deepen relationships with your customers and boost revenue while extending the efficiency of your team. Use conversational and AI-powered texting to connect with your customers on the tools your team is already comfortable with. Since we’re built into your CCaaS platform, the connection becomes easy, with either agent-driven or agentless SMS and MMS. Get personal(ized) with 1:1 conversational texting. Have two-way conversations with your customers using agent-driven or agentless SMS and MMS. Share pictures or links to give them quick access to the information they need and build loyalty. Then, track conversation history using Textel in your existing customer platform for constant improvement.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Call centers seeking an omnichannel contact center solution to streamline operations and delight their customers
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Audience
Businesses seeking a tool to send and receive SMS and MMS text messages to increase customer engagement
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationTextBox
Founded: 1994
United States
www.businesstextbox.com
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Company InformationTextel
United States
textel.net
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Categories |
Categories |
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SMS Marketing Features
2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
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Integrations
Genesys Cloud CX
Meevo
NICE CXone Mpower
RingCentral RingCX
STX
SalonBiz
SpiceX
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Integrations
Genesys Cloud CX
Meevo
NICE CXone Mpower
RingCentral RingCX
STX
SalonBiz
SpiceX
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