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About

Telnyx is a global communications infrastructure platform that provides voice, messaging, networking, and AI-powered real-time communication capabilities through a fully owned telecom stack. The platform combines carrier-grade networking, programmable identity systems, AI inference, and low-latency communication infrastructure to support real-time conversational AI agents and enterprise communication workflows. Telnyx owns and operates its entire network stack, including physical infrastructure, mobile core systems, edge processing, and AI compute layers, enabling faster performance and lower latency without relying on third-party telecom providers. The platform offers tools such as voice agent builders, speech-to-text, text-to-speech, global phone numbers, AI orchestration, and programmable compliance controls for building intelligent voice and messaging systems.

About

Voice AI for any application. Vapi lets developers build, test and deploy voicebots in minutes rather than months. Solutions for everything. Customer support, front desk, outbound sales, lead generation, telehealth, food ordering, transportation logistics, employee training, roleplay, or whatever else you want to build. We’re making voice AI’s as simple, reliable, and accessible as any other API in your stack. All the power with all the customizability. Plug in any model or voice, and talk to it everywhere.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Telnyx is designed for enterprises, developers, AI companies, telecom providers, customer service teams, healthcare organizations, financial institutions, and businesses that need scalable real-time voice, messaging, and AI-powered communication infrastructure

Audience

Call centers, sales, inbound calls, outbound calls, voice products, voice IT

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Just pay for what you use -- there's no need for a contract. We'll automatically apply discounts as you scale.
Free Version
Free Trial

Pricing

$0.05 per minute
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.9 / 5
support 4.6 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.5 / 5
design 2.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Before I found out about Telnyx I was trying Twilio, so it was really great that the Telnyx Twexit API is mostly compatible with codebases written for use with Twilio. The pricing isn't bad either.
  • Telnyx has always been the most reliable of the phone providers we use. They are also the quickest to respond and solve problems.
  • Prices are excellent and service offerings are fairly complete. Setup is easy and there are great tutorials for many systems.
  • The connectivity is exceptional. We have deployed in both US and Europe. Their customer service and tech support is amazing.
  • Excellent and ease to use and good service recommended for business/

Cons

  • Could be a pro depending on your perspective, but I wish Telnyx didn't go for the super personalized onboarding approach - as an introvert, I hesitated when I couldn't just spin up the docs and try it out via trial and error (you have to set up a call with telnyx engineers).
  • At first the portal UI was hard to learn to use to use.
  • There are some things missing like a fully functional SMS client. Need to use a 3rd party client or build own with the API.
  • Their display portal for the web connectivity report is lacking.
  • No cons.

Pros & Cons from Real Users

Pros

  • They have some nice integration with 11 labs which makes their service very promising, but it takes time to set it up.
  • I thought this was going to be a great platform to develop my voice assistants but was sorely disappointed.

Cons

  • Awful support! I'm trying to close my account for two days. Why not add a simple cancel plan link or delete or unsubscribe?
  • Support is non-existent and documentation is extremely poor. I spent a lot of time setting up an assistant which was working ok. Then they had a developer conference and rolled out a lot of new features and EVERYTHING broke. I spent hours and hours trying to get it working again to no avail. Emailed them and was told the "bugs" would be fixed tomorrow... then tomorrow.. then tomorrow. REALLY FRUSTRATING.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Telnyx
Founded: 2009
United States
telnyx.com

Company Information

Vapi AI
Founded: 2023
United States
vapi.ai

Alternatives

Alternatives

Talkie.ai

Talkie.ai

Talkie

Categories

Categories

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Integrations

Operata
Workers by Delos
AI Agents Directory
BatchLeads
Fluents.ai
FreePBX
FreeSWITCH
GirikSMS
KonnectzIT
Linphone
Mok
OneBill
Planfix
SMS Gatez
Stackreaction
UltraSMSScript
VerbaFlo
Yeastar P-Series PBX System
echowin
zenphi

Integrations

Operata
Workers by Delos
AI Agents Directory
BatchLeads
Fluents.ai
FreePBX
FreeSWITCH
GirikSMS
KonnectzIT
Linphone
Mok
OneBill
Planfix
SMS Gatez
Stackreaction
UltraSMSScript
VerbaFlo
Yeastar P-Series PBX System
echowin
zenphi
Claim Telnyx and update features and information
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