Tavant WarrantyTavant
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Tech-Support ProKeplaCloud
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Related Products
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About
Tavant Warranty is an industry-leading warranty management solution that brings together OEMs, suppliers, and service channel partners in a real-time collaborative environment. The product enables end-to-end warranty lifecycle management and is the only solution of its kind on the Salesforce platform. The product has evolved with over 20 years of experience working with leading manufacturers globally.
Tavant Warranty helps reduce warranty spend, increase supplier recovery, reduce claim processing, and consolidate fragmented warranty data to improve forecasts. Tavant continues to add new components to its warranty management suite. TMAP (Tavant Warranty Analytics Platform) is one such product that uses the latest artificial intelligence techniques to generate actionable insights. Other extended modules like Supplier recovery, Campaign Management, Audit Management, Field service management, etc. cover the entire gamut of aftermarket services for the manufacturers.
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About
Tech-Support Pro is support case and service-history software for OEM equipment manufacturers. Support teams can search equipment records by serial number, review specifications and warranty dates, and see prior calls. Staff can record each support interaction with notes, status, warranty information and reason, while maintaining a separate technical service log for physical work such as repairs, parts replacements and firmware updates. A knowledge base links reported problems and resolution steps to applicable machine models. The product also supports escalation tracking with due dates, follow-up lists and warranty-cost analysis by model. Its Android app includes live phone-camera sharing for remote assistance, and single sign-on is supported. Plans are billed monthly according to the number of support agents, with Enterprise plans available for larger teams.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Claims processing and warranty management platform that brings together OEMs, suppliers and service channel partners in a real-time collaborative environment
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Audience
OEM equipment manufacturers and their technical support teams
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingConnect with us - hello@tavant.com
Free Version
Not Supported
Free Trial
Supported
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Pricing
$99/month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationTavant
Founded: 2000
United States
www.tavant.com/warranty-management
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Company InformationKeplaCloud
Founded: 2026
United States
keplacloud.com/tech-support-pro
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Categories |
Categories |
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Warranty Management Features
Contract Management
Supported
Eligibility Verification
Supported
For Field Service
Supported
For General Contractors
Supported
For Manufacturers
Supported
Parts Management
Supported
Policy Management
Supported
Product Registration
Supported
Repair Management
Supported
Returns Management
Supported
Service Management
Supported
Warranty Tracking
Supported
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Integrations
SAP ERP
Supported
SAP NetWeaver
Supported
Salesforce
Supported
Salesforce Agentforce 360 Platform
Supported
Salesforce Agentforce Commerce
Supported
Salesforce Agentforce Marketing
Supported
Salesforce Agentforce Service
Supported
Salesforce CPQ
Supported
Salesforce Experience Cloud
Supported
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Integrations
SAP ERP
Not Supported
SAP NetWeaver
Not Supported
Salesforce
Not Supported
Salesforce Agentforce 360 Platform
Not Supported
Salesforce Agentforce Commerce
Not Supported
Salesforce Agentforce Marketing
Not Supported
Salesforce Agentforce Service
Not Supported
Salesforce CPQ
Not Supported
Salesforce Experience Cloud
Not Supported
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