Venmo

Venmo

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About

Send money from UK, EU, US, and Canada to Africa and Asia at a great price. With fast transfers to mobile money cards in popular speeches, you can send money from your smartphone at any time. Our easy-to-use smartphone app lets you send money to family and friends with just a few taps and a debit card. No more waiting in line, complicated fees, or wondering if your loved ones received your transfers. Sending money is as easy as sending a text message. All you need is your friend's name and phone number. We immediately deposit funds from your debit card into your friend's mobile money wallet. Mobile network providers (such as MTN) make mobile wallets available to you in many African countries. They allow anyone with a mobile phone to store money on their device. Recipients can withdraw or add funds to their mobile wallets at any mobile money agent nearby. Agents are common in all the countries we ship to.

About

Pay friends and family with a Venmo account using money you have in Venmo, or link your bank account or debit card quickly. Send money and make purchases at approved merchants. Remember the moments you share with friends. Split dinner, send a birthday gift, or just say hello. Move money from Venmo to your bank account. We use encryption to help protect your account information and monitor your account activity to help identify unauthorized transactions. Pay family and friends with Venmo accounts using a phone number or email. If they don't have a Venmo account, they'll just need to create one. Find friends automatically by syncing your Facebook or phone contacts. When you send money using your Venmo balance, bank account, debit card or prepaid card, we waive fees so it’s free. Our standard 3% fee applies to credit cards. Receiving money and making purchases in other apps is always free.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Individuals searching for an application to send money through their mobile device

Audience

Individuals or small to mid-sized businesses looking for a simple payment transfer solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Standard service is free. 1% fee amount deducted in instant transfer.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.3 / 5
features 1.4 / 5
design 1.6 / 5
support 1.1 / 5

Reviews/Ratings

Overall 4.4 / 5
ease 4.9 / 5
features 4.4 / 5
design 4.6 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • N/A
  • No pros. Worst Company ever. Your transaction can go missing and no response for 2 and half months. No customer service. Same robotic response every time. 7 days response time is a lie. Never use this company. Taptap Send you are the worst remittance company i have used in 17 years.
  • The app is easy to access The app looks nice Fill out information is easy Easy to use. That’s it…!
  • My transaction has not been delivered or returned to my account in the past 3 days. This payment is so delayed that I have never encountered it with any other money transfer, except for this one Taptap Send. I have made an effort to contact customer service, but the issue remains unresolved.
  • This not a service that I can recommend to anyone. My transfer is held for over 5 days with no hope of when I'm my money in my account.

Cons

  • It's a scam app, they deleted my legal account while it had a pending transfer operations, and tired a lot to talk to support or send email but nothing, even I asked to know the status of the transfer but nothing, and they don't event want to refund the money back, I never passed situation like the in financial app.
  • Worst Company ever. Your transaction can go missing and no response for 2 and half months. No customer service. Same robotic response every time. 7 days response time is a lie. Never use this company.
  • False Information Unprofessional customer service
  • The money has not been transferred even though I have been contacting customer service for three days.
  • Zero support when your transfer won't come through

Pros & Cons from Real Users

Pros

  • Using the Venmo platform has become something too common for us due to the great stability it has provided when establishing direct payments both for my employees within my company and for people outside my company. The first thing I liked about Venmo is the validation of payments, I love being able to make all kinds of payments to any Venmo account and that the money is immediately available in the account to which I sent the money, this is fantastic, there are no money restrictions on the transactions I have made for more than 2 years that I have been using it. Another thing I love about Venmo is that it provides me with a debit card, this feature is excellent since it is a digital wallet, it allows me to manage my money more easily and pay anywhere using the debit card provided by Venmo, a very secure card that is available for all accounts within the platform. I also love that Venmo allows you to send custom payments, whether it be with special messages or special emojis, this is fantastic because it allows me to send much more interactive payments, not just simple payments, but special payments with special messages. Venmo has also provided me with a nice transfer of assets to or from my bank account, I love that I can link my bank account on this platform and make withdrawals from my bank and have the money available in minutes in my wallet, I like this because there are digital wallet platforms similar to Venmo that do not provide this fast deposit processing.
  • It makes splitting the cost of items seamless, removes the need to carry cash, and helps small businesses sell their products without the hefty fees of competitors.
  • You don't have to carry cash around anymore to pay people. Venmo makes it easy things like restaurant checks with friends.
  • Venmo is the easiest way to borrow and share money with friends and family. I am able to make transactions easily and freely knowing that my money is secure.
  • It's easy to manage trips and activities with friends. One person can book seats together or get the check at a restaurant and then split up the bill later. We use Venmo to manage dozens of different expenses that come up whenever I take a trip with a group.

Cons

  • The main criticism I have regarding Venmo is regarding the user support service within this digital wallet, this support team is not so efficient and that causes users to be unable to resolve the constant concerns they have within the platform. On several occasions I have had some doubts about the payments made and received, and the support team has taken up to more than 2 days to correctly respond to my request, this is something very shocking for me, since I consider that being a wallet platform, they should offer much faster user support and in a shorter response time. Another thing I must criticize is regarding the login system, they have too robust security and this causes me to be unable to access my wallet at any time, I have tried to access my account from a new device and I have completed the two-step verification but it has not let me enter due to a suspicious login. I would like to be able to access my account on a daily basis without any problems, I do not like the robust security system that Venmo is using.
  • If you accidentally select the wrong recipient, there is no way to revoke your payment. I understand the need for this to prevent scams, but their search feature for people does make it easy to accidentally select the wrong person.
  • Venmo is now charging businesses a fee if money is sent to them from clients. There is also a limit of how much money you can send each month.
  • The charges for moving money to the bank instantly can be inconvenient, but I understand.
  • There's no reason for a money transfer app to have many different social features. It seems obtrusive and unnecessary to have a wall to see how friends are sending money back and forth. The ease of use to move money back and forth is enough, it doesn't need to be Facebook.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Taptap Send
Founded: 2017
United Kingdom
www.taptapsend.com

Company Information

PayPal
Founded: 1998
United States
venmo.com

Alternatives

Alternatives

M-PESA

M-PESA

Vodafone

Categories

Money Transfer Supported

Categories

Digital Wallets Supported
Mobile Payment Supported
Payment Processing Supported

Mobile Payment Features

ACH Support Supported
Contactless / NFC Supported
Credit Card Support Supported
Cryptocurrency Support Not Supported
Debit Card Support Supported
eCommerce Payments Supported
In-App Payments Not Supported
In-Store Payments Not Supported
Micropayments Not Supported
P2P Payments Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Supported
Recurring Billing Not Supported
Signature Capture Not Supported

Integrations

AllPays.co Not Supported
ArbiterSports Not Supported
Bitcoin Not Supported
Bruinen Not Supported
Clicki Not Supported
Copilot Not Supported
Every.org Not Supported
Facebook Not Supported
Gr4vy Not Supported
Invoice Candy Not Supported
Luel Not Supported
North One Not Supported
Paerpay Not Supported
Partiful Not Supported
PayNearMe Not Supported
Payouts.com Not Supported
Phonesites Not Supported
Poppins Payroll Not Supported
Ready Not Supported
Virtuous Not Supported

Integrations

AllPays.co Supported
ArbiterSports Supported
Bitcoin Supported
Bruinen Supported
Clicki Supported
Copilot Supported
Every.org Supported
Facebook Supported
Gr4vy Supported
Invoice Candy Supported
Luel Supported
North One Supported
Paerpay Supported
Partiful Supported
PayNearMe Supported
Payouts.com Supported
Phonesites Supported
Poppins Payroll Supported
Ready Supported
Virtuous Supported
Claim Taptap Send and update features and information
Claim Taptap Send and update features and information
Claim Venmo and update features and information
Claim Venmo and update features and information