Related Products
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About
TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.
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About
estateOS – Building Management is a unified platform designed to automate all real-estate management processes, synchronize the team, and streamline communication with residents. The system handles repair and maintenance workflows by tracking every maintenance request while storing vendor information, assigning contractors to units, attaching photos/documents to work orders, and enabling routine inspections via repeatable task templates and reminders. For tenant support, the platform enables categorizing complaints with images or documents, assigning and prioritizing responses, and using response templates to accelerate resolution while also collecting satisfaction feedback. The smart-metering module tracks updates across monitored activities, and the dashboard automatically generates operational reports, such as vacancy rate, net rental income, and overall costs, to support business-direction decisions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
HOAs, Condo Associations, Property Managers, Community Managers, Master Planned Communities
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Audience
Property and asset-management teams running residential rental portfolios in need of a tool to manage maintenance, tenant communication and operational insights
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$0
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationTapHero
United States
taphero.com
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Company InformationestateOS
Founded: 2018
Germany
www.estateos.com/building-management
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Integrations
No info available.
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Integrations
No info available.
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